I have never visited Cold Stone where there wasn't a line of people to the door! I have also always been greeted when walking in the door! This product offers a very unique experience, not found anywhere else! The quality is great and the taste is delicious, but can be considered either a "like it" or "hate it" situation. Upon entering the creamery, the sounds vary from blenders to spatulas on the stone to singing. Yes, that is right, singing. When anyone puts a tip in their jar, the employees sing. The songs are based on theme songs, but the lyrics are altered to fit an ice cream store! The products are quite pricey, but are worthy of a try!!