I walked in off the street not looking for eyeglasses, but for someone who could help with my right eye. My contact had riped in 1/2. I managed to retrieve one half, but the other half was lodged and scratching my eye. Think much pain! Camille was an angel -- my hero! In minutes, she managed to get the mangled 1/2 contact out my eye. It was great relief. So, if this is the customer service for someone they don't know asking for something they don't offer --- well, I can only imagine how great they are with eyewear. I won't have to wait too long to know this. I will be back to the store when I'm purchasing my next pair of eyeglasses. They are totally worth the effort!
Pros: Very customer focused!