I don't know that anyone can compete $$ with Amazon, but for customer service--Jan can't be beat. She can help you find what you are looking for. She can measure you for specialty items. They have great "religious themed" gifts. For things that you can't find over the internet--personal help/advice/specialty robes etc.--this is the place to go! Yeah Cokesbury!
Plus, most of their profits are plowed back into ministry & pensions for 3rd world pastors!!!