I stopped by Coeur today to check out the place, because I have an uncommon bra size and I heard nothing but good things! I also am going to visit my boyfriend this weekend. He lives in another city and I wanted to buy something (probably two things) special. I approached the store the same time as another woman, and we rang the bell to be let in. The other shopper grabbed the attention of the woman behind the counter before I did, so I waited. She (the woman behind the counter) told me that I could look around, and so I started browsing. I complimented her shop, and asked if she carried a certain brand of bra that I like. She said thank you, and then confirmed that they do carry Fantasie bras. Great! I was excited! She asked me what I was looking for, and I said I was looking for some nighties to wear. Maybe I should have been more specific and said, ""I'm visiting my boyfriend in Atlanta this weekend and I need something hot."" But I didn't, because I'm shy.
So, I looked around her store for a while while she helped the other customer. She appeared to be very helpful to the other woman. She was saying helpful things to the other customer. I am assuming she was the owner, but I don't know. Either way, she knew her stuff! While she was helping this other woman, I tried on a few pieces of expensive and beautiful nightwear. One of them I actually liked very much, and was planning on purchasing. As my visit went on further she continued to give me only slight attention here and there, but then the vibe started to get awkward. I began to feel unwelcome, though I'm not sure what I did to receive short answers/be ignored by and the occasional odd look from the woman who was bra-knowledgeable. (The same woman who was behind the counter when I came in.)
I found a really sexy outfit hanging on the rack, and it was the only one in the store that looked like it was geared more towards fetish clothing. That was exactly what I was looking for! The woman told me that it was on sale! And I was shocked and said, ""Oh really? Can't you get rid of it? I love it!"" Because it was the only one on the floor and it didn't look like the rest of the vanilla-wear. Then she said, ""No, we actually have a separate room with toys and other garments like that."" I thought this was great news, and I was hoping that she would show me, so I waited. At this point, another employee had showed up, who informed me that the woman in charge would show me the ""special room."" I went up to the front of the store for a second, for what reason I can't remember. Maybe it was getting too crowded in that back room. Anyway, I heard the two women who worked there speaking in low voices, and when I came back, the woman in charge showed me the same item again, acting as if that was all she had. It was so weird! I felt like I was being shunned. So there I was, standing in this store, ready to drop some serious money on some nice lingerie, and possibly become a loyal forever customer, and the woman acted like I wasn't worth even speaking to!
At this point, I told them to have a good day, grabbed my bags, and left. I'm a nice person. I'm pretty like-able. I've worked in retail and other parts of the service industry, so I know what it's like to be behind a counter all day and be treated horribly by rude people. I cannot remember the last time I was treated like this in a store (I actually don't think I have... I'm 27...) I usually don't write reviews about places unless it's on my blog or facebook, but I just could not let this weird story go untold. I was very upset when I left her shop because of how I was treated. I keep going over in my head whether I might have sounded rude, or if there was something that I did to make her not like me. Maybe I was too ... quiet? Meh, I'll never know. I do know that I'll never be going there again. Which is sad because I really need some new fancy undergarments! I settled for Macy's today...
Pros: Selection, Location, Brands, Knowledgeable staff
Cons: Awkward/Inconsiderate staff, Rudeness?