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Coach - Cherry Hill, NJ - Reviews page 1 - Judysbook

Coach

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2000 Rte 38 Ste 1720
Cherry Hill, NJ 08002
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(856) 488-2220
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I have always love Coach. I am a regular/royal customer. But after shopped at this location, it changed my perception of Coach.\r \r I was trying to return this unused bag that...

Poor Customer Service 7/7/2008

I have always love Coach. I am a regular/royal customer. But after shopped at this location, it changed my perception of Coach.\r \r I was trying to return this unused bag that i bought, but they found a very small black stain inside the bag, they wouldn't let me return the bag with merchadise credit, but they were offering me to pick out a bag to exchange at that time, but I didnt want anything at that time, so the store Manger Diane, assistant manager Brian and other store associates were totally ignoring me when i was trying to explain, and the worst thing was that they were talking to others about me trying to return a used bag OUTLOUD infront of my face. oh my god! I was so humilated, everyone at the store was staring at me. I dont understand, why couldnt they let me have a store credit but they were offering to exchange...isnt the same?\r Do not shop at Coach at this location, horrible customer service. the bags at coach arent the most expensive, but i was expecting a better service. \r Cons: Poor Customer service more
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Editorial

  • Fine leather and suede goods, some with signature ""C"" print fabric. Men's and women's outerwear, watches, handbags, shoes, luggage, more.

  • 8/13/2008 Provided by Citysearch

Additional information

  • Hours:

    MON-SAT 10:00 am-9:30 pm SUN 11:00 am-6:00 pm

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