Planet Fitness

BEWARE: This gym changed locations basically overnight without any notification to it's members except a sign on the door and a notice on the website. Who looks at a gym's website after their first visit? more

Buyer, beware! This gym hasn't has proper air conditioning since June. Walking in from the nicely air-conditioned building lobby into Vebo, you could feel the smelly and sticky air. Gross! Doesn't matter, though, since this location has suddenly closed. No email, no notice. I feel bad for people who just signed a contract. Such a scam! more

Don't bother joining this gym -- there are many others that are close by which have better equipment and actually want to be a high caliber GYM. \r \r First of all, the gym is adequate at best. The new owners tried to ""spruce"" it up, but all they did was take a layer of filth off the equipment, change some pads, add a tanning area, and increase the price. They haven't brought in any new equipment or even gotten better versions of the stuff they have now. The place doesn't have enough or the right type of equipment -- and to prioritize a tanning area over new equipment speaks volumes. \r \r Second, and more disturbing, is that the new owners obviously have no morals or ethics. They have the audacity to close the gym on a Monday to say they are ""fixing"" the HVAC and air conditioning. Who closes a GYM on a Monday, the busiest day of the week? You do that on a Sunday night like every other smart gym. Then, when you walk by and see all of the lights, cameras, and support crew, it is pretty obvious that they are filming a movie which a gym representative actually confirmed when confronted. (And are they really going to shoot a movie when they don't have A/C on a day when it is going to be 90+ degrees and the lights will only make it hotter?). To shut down the gym on a MONDAY to shoot a movie means they don't care about the people who paid for the gym and want to use it as a GYM. The owners obviously care more about creating a buzz/scene rather than having a place where people can workout. On top of that, to blatantly lie about it shows a complete lack of ethics and the type of business people they are. \r \r If you want a better gym where people care about working out -- go to Equinox a couple of blocks away. If you want a better scene then go to David Barton. Either way, VEBO is a second tier at best and there are much better options. more

Since Vebo took over Club H,this club went back to what it used to be.A clean and nice club.Towels are back,more classes now available.Finally they keep filling up the water in the men's locker room.The only thing they have to fix are the tv on the treadmills.Some of them are not working.They should re-open the cafe and go back to offer some health food. more

A great gym to work out at.. but no pool! It didn't really matter until recently.. I've been rehabilitating my ankle from a soccer sprain and now I need a pool! This place does have an open feel to it and is pleasantly quiet in the female locker room. I would recommend it for its cleanliness and overall atmosphere. Only downside is the pool, but I still gave it four stars because I knew that going in... more

Do not be fooled by the glowing positive reviews that popped up after two former members revealed Club H is not what it advertises itself as. And it is more than just coincidental that two reviews were written on the same dates (and one by someone billing themselves as Jane Jonies! C'mon! Really?).\r \r Club H *could* be a wonderful club given its size, location, and the class space, HOWEVER, equipment is often broken, the locker rooms have been severely under maintained, and the swanky cafe/juice bar goes largely untended. \r \r I agree with the prior poster's comments about the towels being thin and smelling funky. In the two years I was a member, towels and showering facilities went from luxurious to down-right low budget motel. Walls are banged up. Amenities like blow driers and soaps and even hand towels have become decrepit or non-existent. Seriously, I am afraid of even stepping foot into the sauna - one of the things I most used to enjoy about my visits – and one of the few things that warrants this club charging $139 for a membership (considering there are no swimming facilities).\r \r My gym requirements are relatively modest - working treadmills, a few stationary weights, and someplace clean to lock up my stuff. Most if not all times I visited the club (roughly 4x a week) 25 to 45% of treadmills would be inoperable - I mean wouldn't move, wouldn’t turn on! - and would remain so for at a minimum a week to 10 days. This does not include treadmills with TV's in them which simply didn't tune in a channel - because that was practically 55% of them. \r \r I finally quit this gym because I could run outside and not be impeded by waiting for a working treadmill or repulsion of skanky towels and floors.\r more

I just joined Club H and am very impressed. The classes are great, locker rooms are beautiful and always clean. I'm glad I made the switch! A friend of mine told me that buywithmeNYC is offering a one month membership here for just $49 and one free session with a personal trainer. Check it out here: htt://bit.ly/aidqlA more

Hi guys! its so important to stay fit and be in shape these days. Not only for aesthetic reasons but also for health reasons. If your spending your time getting in shape you might as well have fun doing it. Check out BuyWithMe’s new deal. Buy a one month all access membership and a one hour personal trainer session at the Club H location most convenient to you for only $49. Enjoy! more

An excellent gym in the neigborhood. Convenient hours, Great staff and equipment. Highly recommended Pros: Staff more

I was psyched to join this fab gym and get in shape. However, in the 2 years I've been there, the staff turnover is nearly 100%, the manager is never there-- sometimes there are only 2 people working, the locker room is never staffed, the towels are thin and smell unclean and the steam room floor looks like they slaughter cows in there after hours. Minor repairs needed to equipment and the workout floor, i.e. a broken railing, take weeks or even months to fix. Complaints are generally ignored. I wouldn't recommend this gym to anyone. Pros: Lot of gay clientele, close to home Cons: Dirty, poorly managed, repairs neglected more

KEEP TRACK OF HOW MANY TRAINING SESSIONS YOU USE! I was a member at Club H, and I thought the gym was fantastic at first. I met with a trainer for about eight months, and it was going very well. I purchased a training package that would last me for the rest of the time that I was living in NYC. About two months before I moved away, my trainer started asking me if I knew how many sessions I had left. I wasn't keeping a running total of how many I had used, but I knew that they should last me for a few more months. A few sessions later, after him still suggesting I ask at the front desk, I did that. They told me that I was out of sessions. I went home and tallied up how many sessions I had used, and figured I should still have 15 left. I tried to meet with my fitness advisor, but she was hard to get in touch with. So I emailed her. She responded by saying that it was her last day, and forwarded my email to the trainer, the training manager, and another fitness advisor (I think she was a fitness advisor). I contacted the new fitness advisor, and she gave me a printout of the sessions that were logged. The trainer had been logging several sessions on some days, as well as sessions on dates that I was away on vacation. She told me that they could credit some of the sessions back, but that they had to talk to the trainer about how many were actually used. I asked if I could get a refund because I didn't want to do training with that trainer anymore. He was trying to cheat me out of 11 sessions. The other 4 were a computer error, supposedly. She said that they wouldn't give a refund, so I asked to speak with the manager. The training manager came to meet with me. I explained the situation and explained that I didn't want to meet with a trainer for the sessions because I was moving and would only have about two weeks left in the city. She said that if I was moving they could refund the sessions and it wouldn't be a problem. She got the training notes from the trainer. He lied about sessions that we had done. He claimed that we had done sessions while I was in Boston and in Maine. I showed travel confirmations to the manager so she could see that I was out of town. He claimed that I cancelled sessions while I was in California on a month long trip. I showed her the confirmation for that, as well as emails between the trainer and me. She credited the sessions back to my account and told me they would refund my account when I showed proof that I had moved. I went back to NYC to cancel my membership after I had moved, and I emailed her that day to let her know that it should be all set to refund the money. I heard nothing back. A month later, I emailed again, and I got a response from the corporate office saying that they would not refund the money. I emailed her all the correspondence between the manager and I, and explained that it was not just that I was moving. She contacted the manager, and then refunded me for 8 of the 14 sessions. I asked about the rest of the money, and still have not heard back. So, after almost three months of correspondence with the gym, I have only received a portion of what they owe me. And, after all of this madness, THE TRAINER STILL WORKS AT THE GYM. I have been trying to find out how to pursue legal action against the trainer. If anyone has advice about this, let me know. Pros: clean, nice equipment Cons: dishonest, poor customer service more

The gym was very clean which is a huge deal to me i like my gyms to be clean. After work it can be a little busy but its not to bad. Other than that its a great place to work out plenty of good machines in good shape. Pros: very clean Cons: peak hours are busy more

I really enjoyed my work out there. Ive alone been going there for like 2 weeks but its always clean and the machines are well maintained. The staff and generally the people there working out are very nice! Pros: It was very clean and well cept Cons: it was a lil bit crowded but good business's are i guess. more

I just love to workout in this gym, this gym meets everything I need, and I have no complaint about it. more

One of the reason why I love this gym so much because it open until 11pm. Before when I was a member to the other gym, sometimesI I need to sign up the time sheet for using the equipments, and that was awful and inconvenience. However I never face this kind of problem with Club H. I love H \r more

the gym has great hoursits open so you can go before or after work or even in the middle of the day during a break. It’s a really convenient gym at a good price. Very much worth the money. more

I love Club H, state of the art equipment. clean. not crowded. I had no problems managing my membership with them they made it so easy. more

It was really much nicer than I expected. The facilities are really new, such as great locker rooms, and clean space I enjoy my workout. I like the layout and feel of the gym. So far, I am having a great time and I highly recommend for others to join this gym. \r more

Great ambiance, offers a multitude of relaxation methods...I've been going for 3 years (since I joined club H). Prices are respectable and staff is always overly nice. Rec for the member or non-member. Pros: Staff Cons: Getting an Appointment more

\r Seriously I really enjoy my time in Club H, and I have no complaint about it. I think the price is fair, even thought compares to other, it is somehow expensive. But the facilities and equipment are all very new. The classes also provide variety of choices to their customers. Well overall I love this gym, and I believe it is the best in New York City.\r more