I'm not sure who this person is but I have used Clayton Plumbers for over 30 years and by far they are the most professional bunch of guys I've ever dealt with. Christopher Fuller has been my primary plumber because he has always been professional, well dressed and always more than fair on prices. He has in the past told me when I really didn't need something replaced but only needed a few new parts. There's not that many honest people around like him. I have many friends who also use Clayton without any problems. If you notice they have been in business since 1922. With that being said, They must be doing something right.
Not to many companies can survive this long without being honest with there customers.
From a very satisfied customer