They don't have the front wall- wide open space for people to view you while they are doing your nails. I guess since it's located inside the mall and don't have that much space, they needed to design it like that. A friend of mine treated me with a manicure and pedicure and have brought me here, otherwise I wouldn't have gone. I really don't feel comfortable people viewing the customers in plain sight. They did a pretty good job though.