I entered the shop desperately needing a large amount of a specific type of guitar string, also wanting to have my guitar looked at for an odd buzzing sound. I asked the salesman for help and he said to ask the owner who was in the back. After 15 minutes (FIFTEEN MINUTES!) of ignoring me, the owner finally came out (huffing and puffing like a toddler throwing a tantrum) then gave me grief for the strings I wanted and how far into the case they were, as well as giving me grief for paying for such a purchase with a credit card. If the strings weren't so overpriced, I wouldn't have had to! The reality is there aren't enough good guitar shops around. I didn't even bother to have my guitar looked at and I told the owner after such service I wouldn't dare let someone like him even look at my guitar. Never EVER returning.
Cons: Overpriced, rude staff