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Claremont Riding Academy - New York, NY - Reviews page 1 - Judysbook

Claremont Riding Academy

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175 W 89th St
New York, NY 10024
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(212) 724-5100
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Reviews

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Best

Recently in NYC for weekend and leased a horse from Claremont to go for hack in Central Park. Horse I rode was cute gelding named Romin. Interesting operation in the middle of NYC...

Worst

The idea of horseback riding in Central Park seemed great! The first dissapointment was calling the Claremont Academy: the lady was very unfriendly, immediately put me on hold and...

Very Poor Experience 1/15/2007

Wow what a relief to know that others also had negative experiences at Claremont. I wanted to ride in the park and called to make an appointment, they advised that I'd have to be somewhat experienced rider, which I am, and required that I have a lesson forst with an instructor before being allowed to ride in the park. No problem, I thought. First of all, the space is too tiny, and there were too many riders in the arena at the same time. When I complained about this after the lesson, the crabby woman at the front desk said "people learn to become better riders because of it". Well, when it's on my time and my dollar, I'll decide how I like to ride, thank you very much. During the lesson, which was an exhorbitant $60 for 30 minutes, every time I looked, my instructor was carrying on a conversation with a coworker. Of course I made such a fuss when the lesson was over, and the crabby lady agreed to "excuse" the lesson (not charge me for it). She seemed prepared to do this so I guess they get a lot of complaints. I don't think they are suitable as a riding academy or stable. I was shocked to find the horses kept underground. Horses need to be outdoors in the open, not cooped up in a basement in the middle of a city. I wish they would close and go elsewhere, for the horses sake. In any case, I would not return here. It's no wonder they have such a poor attitude toward customer service and interacting with people in general; they must get so many complaints that it's made them defensive. Pros: stable in the middle of the city Cons: small space, argumentative staff more

VERY VERY MEAN PEOPLE 1/6/2007

I would give this horrible riding academy zero stars if I could. My friend and I went here to take a pleasant ride through Central Park. Instead, we experienced a very unpleasant Sunday morning. The people in the office were incredibly rude and possessed an immense inability to communicate in a professional manner. I grew up with horses and have many years of formal training, but was made very nervous by their lack of attention to details and guidance. Without giving us any direction or assistance, they threw us up on two horses - mine being extremely fussy - and told us to go out towards the park. However, it took them about 2 minutes to decide that they did not want us riding their horses once we were upon them. They told us to get off, refunded our money and basically said "don't let the door knock you on the way out." Though my friend an I both have riding experience, I find it very unsafe and irresponsible that they would even let someone off the street rent a horse and allow them onto the streets of Manhattan without a guide or at least a lesson to screen their ability. I would highly recommend renting a bike somewhere if you are looking for a pleasant ride through Central Park. Pros: Horses Cons: Everything else - especially the VERY MEAN OFFICE PEOPLE more

Riding is about you and your horse 1/6/2007

I have been riding at Claremont for over a year now and I certainly understand the negative reviews. I do agree that the person at the front desk is rude and not the best person to deal with. When I first started riding at Claremont they did not explain all their rules and I was left to 'figure it out' on my own after being yelled at a few times. There were also times I was not going to continue riding there because, for the money you pay, the facilities are not what they should be; I was thrown because my horse spooked after slipping indoors because someone failed to do their job with the ground, and at times urine leaks from the ceiling. But then I realized a few things....the instructors know what they are doing and they truly care about you and the horses. And, once you learn the rules and how to ignore the lady at the front desk when she is being her everyday cranky self, you enjoy going to Claremont. Because riding isn't about anyone or anything else except you and your horse. Pros: Instructors, horses, convenient when you live in the city Cons: front desk, facilities are not well-maintained, too many riders in small area at times more

Not impressed 5/1/2005

The indoor riding area is TINY. I paid $60 for a private lesson, but there were at least 4 people having a lesson at the same time, so it was pretty chaotic. My instructor was rude instead of encouraging. I also got yelled at by 2 other instructors teaching other people - for getting in the way of their students - when there was simply not enough room for all the horses. They have all these rules and their way of doing things - which is fine - but new students can't be expected to know these rules unless they are told them and should not be yelled at when they don't adhere to them when they haven't been told! It might be the only riding school in Manhattan but I would suggest travelling further afield to somewhere less crowded, with more pleasant staff. Cons: Expensive, Rude staff, Crowded more

Claremont Riding Academy 4/25/2004

Recently in NYC for weekend and leased a horse from Claremont to go for hack in Central Park. Horse I rode was cute gelding named Romin. Interesting operation in the middle of NYC. Space is at premium --stalls underground, your horse is tacked up below, then walks up a ramp to small indoor arena. Once mounted, large garage door is opened to let you out onto street -- Central Park is a couple of blocks away. Staff was quite helpful - supplied me with map, suggested a route, sent me on my way. Romin walked, trotted and cantered on a nice loose rein. I had never ridden on NYC streets/Central Park, but my horse was absolutely oblivious to noise and activity. Suggest that you call in advance if you are interested. They do limit this to more experienced riders, which I understand. Pros: cool way to see Park, historical, outdoors Cons: , weather dependant more

student 11/1/2003

The idea of horseback riding in Central Park seemed great! The first dissapointment was calling the Claremont Academy: the lady was very unfriendly, immediately put me on hold and when she got back it sounded like she tried to dicourage me from taking classes. Almost every time I go there and wait at the desk to be helped the staff is just chatting and not noticing me. Since a class is only half an hour and costs $50 I'd like to get most of it, however it's impossible because every single time they send my horse down 5-8min late and by the time I fix it's girth and stirrups I'm left with 20min to ride. The place is totally filthy and dilapidated. There are holes in the ceiling and water sometimes leaks through them. The only reason I go there is because I like riding and my instructor is nice. Pros: nice instructor, close to Central Park Cons: staff at the desk, facility is run-down, high fees more

experienced only apply 12/30/2002

The idea of horseback riding in Central Park,how exciting,untill I called to inqiure. The woman who answered only stated "my horses are not going out"then "do you have experience?""without experience you don't ride" I have ridden a handful of times so I understand the risks. Apparently business is too good to have a simple conversation! Pros: idea of riding in Cen Cons: lack of information, rude employee more
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Editorial

  • Overview
    Nothing says Old Money like your own stable of horses. Failing that, you can ride the horses at the nation's oldest continually operated stable. Opened in 1892, when the Upper West Side had a bit more wild in it than today, the stables have continued to offer riders of all levels a chance to slow down while the world's busy speeding by.

    The Experience
    You must qualify as an intermediate-level English-style rider before taking your steed to the Park. Rentals cost $50 per hour. Private lessons will run you $54 a half hour, group classes (6 to 8 participants) are $54 an hour. For a semester's worth of teaching, you can enroll in various levels of programming at $648 a term.

  • 10/31/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 6:30am-10pm Sat, Sun 6:30am-5pm
  • Payments:

    Visa, American Express, Master Card
  • Neighborhoods:

    Upper West Side, Midtown

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