Wow what a relief to know that others also had negative experiences at Claremont. I wanted to ride in the park and called to make an appointment, they advised that I'd have to be somewhat experienced rider, which I am, and required that I have a lesson forst with an instructor before being allowed to ride in the park. No problem, I thought. First of all, the space is too tiny, and there were too many riders in the arena at the same time. When I complained about this after the lesson, the crabby woman at the front desk said "people learn to become better riders because of it". Well, when it's on my time and my dollar, I'll decide how I like to ride, thank you very much. During the lesson, which was an exhorbitant $60 for 30 minutes, every time I looked, my instructor was carrying on a conversation with a coworker. Of course I made such a fuss when the lesson was over, and the crabby lady agreed to "excuse" the lesson (not charge me for it). She seemed prepared to do this so I guess they get a lot of complaints. I don't think they are suitable as a riding academy or stable. I was shocked to find the horses kept underground. Horses need to be outdoors in the open, not cooped up in a basement in the middle of a city. I wish they would close and go elsewhere, for the horses sake. In any case, I would not return here. It's no wonder they have such a poor attitude toward customer service and interacting with people in general; they must get so many complaints that it's made them defensive.
Pros: stable in the middle of the city
Cons: small space, argumentative staff