City Optix

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2154 Chestnut St
San Francisco, CA 94123

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(415) 921-1188
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Reviews
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Best

This review is being written after I have had to replace a pair of glasses I purchased here last October. My first experience last October was excellent. The selection at this sto...

Worst

I bought three pairs of glasses here last year because I often lose my glasses and need to keep an extra pair (or two). I picked City Optix because it carries the Oakley prescript...

The Best in SF! 2/20/2009

This review is being written after I have had to replace a pair of glasses I purchased here last October. My first experience last October was excellent. The selection at this store is amazing. The best selection I have found in SF since moving here over five years ago. What really impressed me is the customer service. The staff was friendly and helpful. I have VSP and this was the first optician where I didn't have to spend a lot of time on the insurance issue. more
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Poor after-the-sale support. Refused replacement within warranty period. 5/23/2008

I bought three pairs of glasses here last year because I often lose my glasses and need to keep an extra pair (or two). I picked City Optix because it carries the Oakley prescription frames that I wanted. The total price for the three pair was about $1500. Pros: wide selection Cons: high prices, slow service, poor after-the-sale support more
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Great selection and service 9/19/2007

I have been going to City Optix for years. I love the selection of frames and when ever I need an ajustment i just walk in there and they always fix me right. They will make special orders of frames they dont have if your a regular customer too! Pros: Selection & Staff more
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Terrible customer service, high prices 7/20/2006

This has been the worst optometric experience I've ever had. After my exam, I was ""encouraged"" to try a different kind of contact, which took weeks to arrive. It's been nearly a month, and I'm still waiting for the office to simply follow my instructions/request. When I tried to pick up an item at 6:02 p.m., I was told the office was closed and I was too late. Terrible, terrible customer service and the definition of an optometrist who exists simply to sell expensive merchandise. I would not recommend this business! more
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Editorial

  • In Short
    This boutique has long been serving customers' needs for both fashion and function. With a full-service optometrist on staff every day except Wednesday and Sunday, it's easy to...

  • 8/4/2005 Provided by Citysearch
Additional information
  • Payments: Visa, American Express, Master Card
  • Neighborhoods: North, Marina
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