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Citrus Fine Furniture - Valencia, CA - Reviews page 1 - Judysbook

Citrus Fine Furniture

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26330 Citrus St
Valencia, CA 91355
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(661) 259-9609
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Best

This is one of the best high-quality furniture stores in the Santa Clarita Valley. They want you to make your home a sanctuary. Their galleries at the store feature examples of al...

Worst

I wish I would have researched these crooks before I purchased, I see now there is a lot of negative information about this place. The selection is very good, prices were apparent...

CROOKS! 11/1/2009

I wish I would have researched these crooks before I purchased, I see now there is a lot of negative information about this place. The selection is very good, prices were apparently (at the time) reasonable, and the salesmen appear helpful. We soon learned none of these to be true. They delivered a defective sofa and tried to conceal the damage by bunching up the fabric around the damaged area. They refused to offer any remedy unless I promised to purchase more furniture. They finally repaired the damaged sofa and I kept my word. I later also learned the salesman who sold the sofa lied about the stain protection we had purchased with the sofa. Salesman Scott sold a protection package that a professional comes to the house to clean any stain. Reality: the sofa gets stained, you get an 800 number to call and they tell you how to clean it. Also, but it only covers human food and only for 5 years...$160.00 The second order of furniture was even worse. They tried to deliver a dining table set completely different from the set we had purchased and wanted to charge us more money for the one we had selected and paid for. We obviously refused the set and now they are refusing to refund the money. The other piece they delivered was a large TV stand which was defective and damaged our wood floor. I have tried to convince them to resolve these matters but office manager Jan Goebel only hangs up the phone on me. Don't be influenced by the positive feedback they have here, they write them themselves to offset their real customers’ feedback. If you must consider Citrus Furniture, protect yourself by taking photographs of what you purchase and record the statements of the salesman, especially salesman Scott. It probably won't convince the crooked Citrus' management to make things right but your attorney will appreciate it later. more

Selection 10/3/2005

Good selection, a nice to visit and browse to see what's new. Reasonable to high prices. All quality levels. Good location in town. Again, a good choice if you want to stay and shop in town. If you are looking to buy new furniture visit them, plenty of choices. I recommended you to visit, see and compare! more

Valencia's Finest Furniture 8/21/2005

This is one of the best high-quality furniture stores in the Santa Clarita Valley. They want you to make your home a sanctuary. Their galleries at the store feature examples of all the big brands: Century, Drexel Heritage, Hooker, Century, American Drew. They even encourage Professional Interior Decorators to do their shopping here. more

Some really pretty furniture. 8/10/2005

Citrus has a nice selection of some very beautiful furniture. If you find a piece that you love, ask them to look at a book. They have many other coordinating pieces to match their other furniture. Their furniture is a little pricey, but unique and well worth the cost. Similar in price to other high end chain stores, without the chain! more

A great high end furniture store 7/30/2005

Citrus has some beautiful furniture. Don't go in there looking for a bargain basement price. Go there if you're looking for a one of a kind piece for your home. They have some amazing pieces. If you can't find what you're looking for, ask them if you can look at their books. They can special order many pieces for you and deliver them to your home in a few weeks. more
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