The service is incredibly rude, and makes the overall experience UNPLEASANT. We will not go back, although we have tried our luck 3 times. What made us come back was that the food was interesting, and we felt we would get better service, but we never did. On our third visit, we were actually shooed back out of the restaurant even though it was unnecessary to do so based on how many tables were available.
Although we are only a party of four, and are always willing to pay for a good meal/service, etc., we felt nickled and dimed (the waitress added a gratuity to our check, charged us a $4 cork fee, and lectured us about recycling, etc.... additionally the signs posted on the doors and menus are rude.) Not only that - even though there were lots of new items on the menu, NONE of them were available. There was no attentiveness during the meal by the waitress, and she demanded we order dessert. JUDGING FROM THE OTHER REVIEWS ON THIS WEBSITE, I WOULD SAY OUR EXPERIENCE IS SIMILAR. There are so many restaurants in Philadelphia, why go into the business of hospitality if you don't know the meaning of hospitable!! If you want to be treated rudely, defintely go to Citrus. Otherwise I would avoid this restaurant, until its under new management.
Cons: AWFUL SERVICE NOT WORTH THE FOOD!