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Citrus - Philadelphia, PA - Reviews page 1 - Judysbook

Citrus

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8136 Germantown Ave
Philadelphia, PA 19118
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(215) 247-8188
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Reviews

( 6 )
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( 4 )
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Best

This is my favorite restaurant in Philadelphia. The food is unbelievable. A friend and I ordered the ceviche recently and all conversation stopped as we ate, entirely mesmerized b...

Worst

The food was great the first two times we went to Citrus, and the service was adequate. The last time however the food was OK and the one waitress with the short black hair wa...

Rude server ruins respectable restaurant.... 7/8/2008

The food was great the first two times we went to Citrus, and the service was adequate. The last time however the food was OK and the one waitress with the short black hair was flat out as rude as I have encountered in a long time. I made a mistake when ordering my salad and asked to change what I had ordered. I was apologetic about it and was more than willing to pay for the mistake. A simple smile and the information that I would still be charged for the salad would have sufficed and I would have continued the meal in harmony....however, the waitress looked at me as if she wanted to kick my face and informed me with attitude that I would be charged. I told her that was fine and that I really didn't want the mistake order but would prefer to have the salad I intended on ordering and was more than willing to pay for the mistake. She was still rude. Later in the meal I tried a further apology for the mix up and reiterated how bad I felt for burdening her with the change and again she was angry and rude. The three of us left disappointed at having our meal spoiled by her poor attitude....The other server was very pleasant and confirmed that the first server was usually rude. Additionally....the rude server must have informed the chef/owner that I was a bad person for making my mistake because after I tried to apologize a second time he came out and gave me a dirty look. Citrus lost anohter customer then and there. However...the food is pretty great, depending on what you order. more

Great food trumped by bad service 6/16/2008

Living in the Chestnut Hill area, I have been a consistent monthly regular at Citrus for the last 7+ years. The food is always excellent with imaginative, seasonal menus that incorporate the freshest flavors of the season. Although I have never been disappointed with any of the meals I have eaten at Citrus, the service over the past 3 years or so has degraded from unfriendly to borderline disrespectful. The service had gone down hill about 3 years ago after all of the (excellent) servers at that time quit over some controversy. The new staff was never friendly, however, reached an all time low at a recent visit on a slow for the restaurant Friday night in early June 2008 (only about 3 or 4 tables were occupied). I was completely ignored by the wait staff when I entered and stood waiting for over 10 minutes before being acknowledged and asked if I "could be helped". The meal was excellent as usual, however, the servers were cold, never checked back after the meal was served to see if everything was okay, did not refill our water glasses and gave the impression that the whole situation was a bother. This experience was so unpleasant that I left less than my customary 20% tip and made the decision never to return to Citrus in the future. This is a loss for me as the restaurant is local and convenient, and the food is delicious, however, a good dining experience needs to include an attentive, friendly wait staff that does not make you feel unwelcome. It is even more of a loss for Citrus as they are losing loyal, repeat patrons because of the poor attitude of the front restaurant staff. What a shame. Pros: Food Cons: Service more

Creative, interesting and delicious 2/14/2008

This is my favorite restaurant in Philadelphia. The food is unbelievable. A friend and I ordered the ceviche recently and all conversation stopped as we ate, entirely mesmerized by the blended flavors of tuna, cilantro, grapefruit and who knows what else. The chef is a genius--he changes the recipe from month to month but the ceviche is always outstanding. Other appetizers and entrees are also creative, interesting and delicious. The menu is mostly fish, with a few veggie/vegan dishes. If you are looking for meat or poultry go somewhere else. Or better yet, read up on how meat is raised (hormones, antibiotics, polution, disease, cruelty to animals) and stop eating it--see eatwild. Citrus's monthly menu is posted at citrusbyob. The one drawback is that the restaurant is very small, and it is sometimes hard to get a table. It is not a good choice for large groups. I try to get there before 6 pm when I go. Service used to be a problem, but has improved and is now very good. Pros: outstanding food Cons: small size of dining area more

BEST RESTAURANT in Philadelphia 9/22/2007

I am a regular at Citrus BYOB. By regular, I mean that I eat there twice or more a week. You will not find a better, tastier, more quality restaurant in all of Philly. The salads are all organic, the fish is fresh and the desserts are homemade. The owners/ chefs put their hearts into making their dishes and it shows. This place is fantastic. You're daft if you think you can find a better, cleaner or cheaper place to engorge in delicious food. Citrus has no qualms about not serving ignorant rude people. They add only 18% gratuity to parties of 4 or more because their servers work hard and are always friendly to my husband and I. P.S.-20% is what you should tip if you go out to a restaurant anywhere!! Pros: food. friendly service, homemade dessert! Cons: none more

TERRIBLE CUSTOMER SERVICE! 4/6/2007

The service is incredibly rude, and makes the overall experience UNPLEASANT. We will not go back, although we have tried our luck 3 times. What made us come back was that the food was interesting, and we felt we would get better service, but we never did. On our third visit, we were actually shooed back out of the restaurant even though it was unnecessary to do so based on how many tables were available. Although we are only a party of four, and are always willing to pay for a good meal/service, etc., we felt nickled and dimed (the waitress added a gratuity to our check, charged us a $4 cork fee, and lectured us about recycling, etc.... additionally the signs posted on the doors and menus are rude.) Not only that - even though there were lots of new items on the menu, NONE of them were available. There was no attentiveness during the meal by the waitress, and she demanded we order dessert. JUDGING FROM THE OTHER REVIEWS ON THIS WEBSITE, I WOULD SAY OUR EXPERIENCE IS SIMILAR. There are so many restaurants in Philadelphia, why go into the business of hospitality if you don't know the meaning of hospitable!! If you want to be treated rudely, defintely go to Citrus. Otherwise I would avoid this restaurant, until its under new management. Pros: Interesting Cons: AWFUL SERVICE NOT WORTH THE FOOD! more

Excellent (if you ignore the service) 11/15/2006

Soon after our recent move to the area, I had heard great reviews on this spot and thought it sounded like a nice neighborhood place that my husband and I could frequent. We were pleasantly surprised when we arrived at Citrus on a Friday evening and there was no wait for a table. The woman who served us was unpleasant from the get-go and her attitude never improved throughout our meal. Even though we lost out on the luck of the draw with our server, the entire meal was wonderful. Everything was well prepared with the freshest ingredients and the prices are very reasonable. Pros: excellent food Cons: unfriendly service more

Cheapskate portions 8/21/2006

They charged to bring bread, and then brought two tiny gougeres and three thin slices of baguette; I guess we were supposed to fight over the third slice. We left hungry; no rice or any other starch was included on our plates. And we were unhappy that they charged a "cork charge." I visit BYOB restaurants all the time and have never encountered such a charge before. Plus all the rules made us feel as if we were back in elementary school ("Remember someone else is waiting for your table. If you have allergies, better to eat at home," etc.) It was reminiscent of the soup n*zi. Pros: pleasant staff Cons: miniscule portions; cork charge more

Absolutely delicious! 8/11/2006

Worth the wait (no reservations taken)! The menu changes frequently and everything on it is light but amazingly tasty and fresh. This is a true gem in Chestnut Hill. This is a one-of-a-kind restaurant that specializes in seafood and vegetarian dishes. Pros: Amazingly light and tasty food Cons: No reservations more

Favorite neighborhood spot 5/23/2006

Although we are not vegetarians, we really enjoy coming to this restaurant on a monthly basis. I've always been able to make the right menu choices and have always been satisfied with the food, service and ambiance of the place. Would highly recommend having some bread, their crab cakes and their rose water tea. It is a great place to meet with a friend and catch up. Pros: Desserts Cons: Wait, Cash only more

Animal lovers be warned 3/11/2006

I felt the need to respond to another review that painted citrus as a vegetarian restaurant. Upon entering you face no fur signs and a dog and cat food donation box, but that's about as VEG as it gets. I was disappointed by the lack of veg options. I ordered the one vegan dish and the tofu was not very good. And I've had a lot of tofu. It was boring and undercooked. Their menu is mainly fish and other types of seafood, which if you ask any vegetarian, is NOT vegetarian. The food is pretty good. The salmon was excellent and I highly recommend getting bread. I just wanted to warn any vegetarians that this restaurant is really only FURRY animal friendly. Vegans will have a hard time finding many choices and will have a hard time swallowing the hipocrisy. Pros: animal awareness, friendly staff Cons: not many vegan option, not veg more

great food 7/31/2005

As other reviewers have said, it can be an adventure to get your seat. But the two times I have eaten at Citrus, the food was excellent, as confirmed by everyone in the party (3 other people - as more would not fit at this place!). The only complaint I would have is the inconsistency of the desserts. The first time they were heavenly. So much so, that I stopped in again a few months later just to pick up a few for take-out. The selection was nearly non existent, let alone for a Sat night, and they were only OK. Same with the last time we had dinner. We hope they address this issue. Other than that - great spot! Pros: reasonable, byo, food quality Cons: small , wait for table, inconsistent desserts more

kidecho 7/6/2003

Although there is seafood along with lots of veg items, the basic premis is NO animal. This is as good as any only veg restuarant in Phillie and I think I've been to most of them. The biggest problem is the physical size of the place. If your not there when it opens you could be waiting an age for a table. Don't even think about going with more than a total of 4 or 5 people---the chance of two adjacent tables is low. The wait is really worth it though. Simply the best!!! Pros: large menu, great value, wonderful flavor Cons: very very small, no lunch, very very small more

One of the Best 9/30/2002

I've been to Citrus 4 times now and have yet to be disappointed by the food or service. It's a great BYOB in Chesnut Hill - they don't offer reservations but take your name and call you on your cellphone when your table's ready - where else does this? The food is top notch and they do serve seafood so it's not strictly for vegetarians - recently we had a fantastic corn soup, goat cheese and squash canneloni that was very good and sole that melts in your mouth. The only downside is the restaurant only has 8 tables so expect to wait but there are nice bars across the street to drink while you wait! Our favorite in Philly Pros: Food!, Service!, BYOB Cons: Need more tables more
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Menu for Citrus




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Editorial

  • In Short
    Trimmed the color of Key limes, this restaurant hosts a characteristically Chestnut Hill mix of preppies and hippies who sit at small tables, quietly chatting ovr teapots and bread plates. Though this little BY.O.B. looks like another of the area's quaint coffee shops, Citrus has established itself as the place to go for meals that are healthful and seriously satisfying. Asian and Mediterranean accents liven up a menu of fish and produce.

  • 6/29/2006 Provided by Citysearch

Additional information

  • Hours:

    Tue-Thu 5pm-9:30pm; Fri 5pm-10:30pm; Sat 11:30am-2:30pm; 5pm-10:30pm
  • Payments:

    Visa, Cash, Master Card
  • Neighborhoods:

    Chestnut Hill, Northwest Philadelphia

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