In my opinion, this business and its leaders are disorganized and unprofessional. When we bought two sets of passes to take five classes, we thought it would be as easy as advertised to get the classes going. We called up on a Wednesday and scheduled an appointment for Saturday morning. When we showed for the class, 20 minutes early, we were told that the class was full and they only reserved one spot. This was untrue. The representative, Maureen, was dismissive and rude. After talking to the manager, Justin, we were told we could come the following morning for the 9:30 a.m. class. While disappointed, we confirmed the time with Maureen for 9:30 a.m. on Sunday. When we showed up the following morning at 9:15 a.m. for the class, we were again told the class was full and in fact started at 9:15 a.m. Either Maureen the previous day was negligent in confirming the start time or intentionally misled us. In either case, after wasting two mornings and dealing with some of the dumbest people I think I have ever met, I can say, in my opinion, that this is a terribly run business that makes false promises and engages in unfair business practices. I will get my money back. I would not recommend this business to anyone.