I went to have dinner here with my fiance several days ago, and even before we entered, we encountered their now-familiar lack of service - there was no hostess present, and we had to seat ourselves. Furthermore, when we finally ordered our food, it took a good 40 minutes before we finally got to eat. In the meantime, we had to subside on the bread - which they did not bring until we actually placed our orders.\r
When the food arrived, the excitement at our culinary salvation turned into dread - the portions were TINY! The veal was leathery and tasteless, and the medium filet mignon was charred black.\r
If the food was not bad enough, the service tops it off with cherries on top - our waitress only came to our table once, in the middle of our meal, and it took us another half hour or so to actually get someone's attention and receive our check.\r
When my fiance had to use the restroom, she found that toilet paper was missing in all stalls. Not good! In the meantime, the Maitre'd was strolling through this trainwreck of a restaurant, and hardly paid attention to any of the tables, and when asked where the ladies room was, completely misdirected her.\r
I expected a lot more from the Harry Cipriani name - from the tasteless, overpriced food in tiny portions, and slow service, to the generally unprofessional environment - the lack of toilet paper, the rickety plastic tables and paper tablecloths, etc.\r
Definitely not going to take a chance on Cipriani again.
Pros: Great view of Grand Central
Cons: Food, service, amenities