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Cingular Wireless - Torrington, CT - Reviews page 1 - Judysbook

Cingular Wireless

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13 Main St
Torrington, CT 06790
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(860) 626-9955
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In the TJ Maxx plaza. I purchased my phone and plan at another location, but this was the local place to make payments, take my phone for repairs, etc. I had a horrible time turn...

poor attitude and horrible service 6/16/2005

In the TJ Maxx plaza. I purchased my phone and plan at another location, but this was the local place to make payments, take my phone for repairs, etc. I had a horrible time turning in my phone under the "insurance" plan. This location was always out of stock on the phone I needed, they never transferred my phone numbers over, the store temperature is usually hot ... and they charged me for a whole new phone and not just my deductible- then took quite a while to reimburse me! The displays are NOT kid-friendly and the hours aren't very good. I have never been helped "promptly"- the staff was either on personal calls or chronically helping other staff so that three staff appeared to be the equivalent of one. more
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