OK - this theater is nearest my company, and I like to skate out to a matinee as often as possible. I also like to have a hot dog at the movies. When I get to this theater for the early showing, hot dogs are never available. The popcorn, my 2nd choice, is always room temperature as it's been sitting at the bottom of the bin for an hour. The cost is completely outrageous for the slim selection and unfriendly help. Looks like most of the employees don't realize there are far worse jobs than ripping a ticket and pointing to a number or escalator. Get with the program, management. I've spent hundreds of dollars there on movies only because of your proximity to me. I've started walking to the East Illinois St theater. More movies, better food (always hot), cleaner theaters. Avoid Mich Ave.
Pros: proximity to walking distance
Cons: food, selection, customer service.