Our family of 6 visited family in Myrtle Beach. On Thursday June 30, 2011 we decided to have dinner at Chucks Steakhouse. They have a huge reputation. We often have dinner at their restaurant in Connecticut and love it. Myrtle Beach was a huge dissaster. My 5 year old son ordered their lobster. It arrived, he took a bite and spit it out. Strange. My mother in law and my wife took a bite and they spit it out. The lobster was ROTTEN. We told the waitress and she simply left and did not take the ROTTEN food of the table, it simply remained there. Good service. Our steaks were tuff and hard. We again told the waitress. She did not care and simply left. When we got our bill, nothing was done, i.e. the lobster was still on the check. We made a comment and yes the lobster was taken off. Because we were with more than 6 people, the tip is included. Guess what! They had taken the lobster off the bill, but included the lobster to calculate the tip. What a service. While leaving I complained to the manager. I asked him why no one came to appologize for the bad food. His response. Of course we are sorry. I told him, no one came to our table and appologized and the bad lobster remained on our bill and tip was calculated including the bad lobster. He looked at me and said. That sometimes happens. People, Chuck's Steakhouse in Myrtle Beach should be avoided. In fact, I never again will visit any Chuck's Steackhouse. This experience was so bad that we as a family had enough. I hope the owners of Chuck Steakhouse will do something about the bad food and service in their restaurant in Myrtle Beach. I cannot recommend this place. STAY AWAY. There are ""better"" places.
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