Chuck's has been in business for a very long time. He is thorough & calls you to tell you what repairs will cost before he does them. This way, you aren't surprised by the bill when you pick up your car. You can drop off your car at night & leave the keys & a description of the problem in a key box. This is very convienent for busy people. My car is always returned to me clean & I can hardly tell someone else was in it. Chuck's also sells used cars on a lot next to the garage. The customer service is great & repairs are done in a timely manner. Once I even got a follow up call to make sure the car was running to my satisfaction.