I just received a gracious response from Mark, the owner, who has rectified most of the problems I had with the original transaction. I appreciate his efforts and cannot help but be impressed by a manager who goes out of his way to act upon a customer's comments. Thank you, Mark.
I looked high and low for a baby photographer to take creative pictures of my new daughter at 3 weeks old. I decided on Christine Meeker Photography after emailing the studio to ask about their digital prints policy. I specifically stated my intentions of wanting to purchase a few prints ultimately, but to also purchase all the digital prints (non-print-quality expected) for use in digital scrapbooking. I was told via email that the digital prints could be purchased for a $75 fee, along with the purchase of an 8x10 print. So, my husband, daughter, and I drove the 30 minute trek to Sugar Land from Houston to take our pictures. I was surprised that the photographer had very few pose ideas, and I ended up basically directing the shoot myself. A few weeks later, I was required to drive all the way back out to actually view the proofs (only then was I given a website on which to see them). There were a scant 30 images to choose from -- a pretty small amount, considering I paid for an hour-long shoot! Out of those, only three were of the heirloom bunting I brought and specifically told the photographer I wanted to use for my baby announcements. I ended up having to use one with my baby's hand in front of her face. Finally, the last straw, I was told that I had ""misunderstood"" the pricing structure for digital prints. Apparently, the email I received back from the studio prior to my appointment was ambiguous, as the author intended to say that each SINGLE digital print costs $75 along with the purchase of the SAME print in an 8x10. This is exorbitant, compared to ALL other photographers I researched -- many give clients a full CD of all the photos in non-print quality, just for online use. Needless to say, I was shocked at this and spoke with the manager about it. He offered me the ""compromise"" of two digital prints for the price of one, but I was still unable to get any of the other digitals. In the end, I paid up for creativity that I didn't receive, and only got TWO pictures to hang on my wall or use in my digital scrapbook. Please take my word on this, and avoid Christine Meeker Photography at all costs. They are uncreative price gougers and unprofessional to boot!
Pros: UPDATE: Positive follow-up from manager
Cons: UPDATED: (prev. Not creative, few pic. to choose from, $$$$)