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Christian Brothers Automotive - Austin, TX - Reviews page 1 - Judysbook

Christian Brothers Automotive

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marker
12014 Ranch Road 620 N
Austin, TX 78750
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(512) 918-2886
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

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Best

We have taken our cars to Christian Brothers Automotive a few times for repairs. Each time, we were completely satisfied with the service we received. They were very good about ...

Worst

I took my Lexus in after noticing a very small oil leak. The put my car up on a lift for 3 hours, but actually spent only a few minutes on the car. I assume that was done to giv...

Very poor diagnosis and extremely expensive 6/6/2012

I took my Lexus in after noticing a very small oil leak. The put my car up on a lift for 3 hours, but actually spent only a few minutes on the car. I assume that was done to give an appearance that they were actually working on the car. They gave an estimate of $2,800 to make repairs, but I declined. It turned out the only problem was a few loose valve cover bolts. It was repaired for under $50. more

Expensive and Incompetent 4/5/2011

Go in with Kia with less than 30K that needed rear brake pads, get estimate of over $700 for everything but the kitchen sink. Brake job alone was quoted at over $300+tax---then quoted at $215+tax, then $228 +tax then $268 +tax.They kept changing the price on the same phone call. They want $99 for 1 set of brake pads which is 65% above retail ($60). Service manager had diagnostic fee tacked on despite owner telling me there's no fee If I had the work done there. I had to argue with the guy for 15 minutes to get it removed from the estimate. Owner spits out typical BS that he has ASE trained techs. Big whoop---they passed a paper\computer test. Certainly is no justification for such a high markup. KIA dealership quoted me $200+tax. And guess what, your ASE certified techs didn't spot that the right rear caliper was sticking----You told me that the wear indicators were making that noise but those pads had no wear indicators. The noise was from one side of the pad dragging the brakes. Makes me wonder if they even pulled the wheels off. Wonder when CBA was going to tell me about the bum caliper? hmmmmm In the end, I got my car serviced for 1/2 the cost and in 1/2 the time. The owner did waive the diagnostic fee which they probably should have since they did not spot the bad caliper. more

Reliable 8/1/2005

We have taken our cars to Christian Brothers Automotive a few times for repairs. Each time, we were completely satisfied with the service we received. They were very good about calling us with estimates and updating us on the work being done. Their prices are reasonable and they are very honest people. I highly recommend this business. more
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