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Choo Choo Trolley Corp - Philadelphia, PA - Reviews page 1 - Judysbook

Choo Choo Trolley Corp

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4941 Longshore Ave
Philadelphia, PA 19135
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(215) 333-0320
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Reviews

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Best

I rented 2 trolleys and tour guides for out of towners coming to Philly for my wedding. Choo Choo was perfect! They were right on time, the guides were smart and funny and put u...

Worst

Felt like riding on a 50 year old bus!!! They have the worst and oldest vehicles around. Dirty, horrible drivers and do EVER call and ask the manager/owner a question......ABSOL...

WORST COMPANY EVER!!!! 2/1/2010

Felt like riding on a 50 year old bus!!! They have the worst and oldest vehicles around. Dirty, horrible drivers and do EVER call and ask the manager/owner a question......ABSOLUTELY THE WORST CUSTOMER SERVICE EVER!!!! Cons: Do you have a lot of time????? more

DO NOT USE THIS COMPANY EVER!!! 11/20/2009

Choo Choo Trolley came highly recommended to me and I reserved a trolley for my wedding day thinking it would be the fun, classy mode of transportation I was expecting. Imagine my horror to find a driver not professionally dressed, no sound system to play music (when I was under the impression it was due to other's recommendations), not fitting comfortably, getting off of the trolley for pictures and finding dirt on the backs of my mom and bridesmaids dresses, being able to write my name in the dust on the dashboard, wood paneling HANGING OFF THE SIDE OF THE TROLLEY and people commenting on my ghetto ride, and finally, getting attitude from the driver after making a scheduled stop that we need to be back on the trolley so she can keep to her 3:30 drop off and get home. (BTW, It clearly stated in my contract that you could go over your scheduled drop off and pay accordingly). Too bad you have to pay 2 weeks before WITH the driver's gratuity (18%) because once it's gone, it's gone. We called to complain to the manager and he was completely unreasonable and unwilling to do anything and when told we would write bad reviews he said ""Go for it"" and when I asked for some of my money refunded, I was told ""Ain't happening"". Very professional, don't you think? So, here you are. Buyer, beware! Pros: NONE UNLESS YOU LIKE IGNORANCE Cons: FALSE ADVERTISING, CUSTOMER SERVICE more

Great tour guides and customer service 10/15/2007

I rented 2 trolleys and tour guides for out of towners coming to Philly for my wedding. Choo Choo was perfect! They were right on time, the guides were smart and funny and put up with all of my guests who were not always the most polite group of people:) Their trolleys were clean and they even made stops for the guests to go to the bathroom and get drinks. I was totally thrilled by their service and with the fact that they were so affordable. I would use them again and again!! more
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Additional information

  • Neighborhoods:

    Tacony/ Wissinoming, Northeast Philadelphia

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