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Chipman & Taylor Chevrolet Co - Pullman, WA - Reviews page 1 - Judysbook

Chipman & Taylor Chevrolet Co

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250 SE Bishop Blvd
Pullman, WA 99163
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(509) 334-3555
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I had the service department at Chipman and Taylor do warranty work on my Silverado. The repair involved the seat heaters and all of the driver memory functionality. When they cal...

Beware of this Service Dept. 2/25/2012

I had the service department at Chipman and Taylor do warranty work on my Silverado. The repair involved the seat heaters and all of the driver memory functionality. When they called to tell me the repairs were complete, I dropped by before they closed to pickup the keys. Later that evening my wife and I went there to get the truck. My wife drove the truck home and I followed behind her. I noticed that she was driving very erratically. When we got home she stated that there was something wrong with the gas pedal and that nothing they were supposed to fix, worked. The next morning I decided to take the truck for a test drive. As soon as I got into the truck I noticed that the gas pedal was 3 inches closer to me (the driver) than the break pedal was. I tried the button for the pedal adjustment, but it didn't work at all. Driving was extremely difficult because the gas pedal would stick, and then release all at once. As soon as I let off the gas, it would stick again. Within a mile of my house, I was pulled over by a police officer for speeding. I showed the officer the pedals and he understood and didn't write me a citation. The next Monday I took the truck back to the dealer. They found that the pedal cable was ""hung up on something"" and corrected that issue. After having the truck all week, they found that a driver's seat heater wire was shorting out the whole memory system. They corrected that and everything appears to work as expected. I'm not really upset over the vehicle not being repaired the first time; those things happen. I'm more upset with the fact that there was obviously no ""Post-Work"" inspection performed. That dealership placed me and my Wife in a very dangerous situation. more
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