This is my second order in the past year, and I must say Chicken Out's quality has definitely gone down hill. The chicken is tasteless, stringy, dry, not juicy, large bones, little meat. The gravy is lumpy and has a stale greasy smell and taste. The potato salad was okay. The creamed spinach is waaay too creamy. I remember back in the day when Chicken Out had the best, juicy, tastiest, meatiest rotisserie evvvvvver. Cutting back on quality, preparation, ingredients, and good staffing will eventually take it's toll. I won't be ordering from them again.