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Chic Warehouse - Houston, TX - Reviews page 1 - Judysbook

Chic Warehouse

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731 Yale St
Houston, TX 77007
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(713) 822-3392
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Furniture

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Chic Warehouse - Houston, TX

Reviews

( 25 )
( 1 )
( 2 )
( 2 )
( 5 )

Best

I recently bought yet another couch from Chic Warehouse. Our formal living furniture (2 chairs, sofa, coffee table) came from there about 2 years ago and have been great. Charles ...

Worst

We have purchased a sofa, bed, and dresser from here. All items are ok quality for the inexpensive price. The sofa, however, is extremely uncomfortable & has never ""worn in."" ...

Editorial review from Citysearch 2/26/2014

Charles is awesome to work with and the product is great and at fantastic prices. Quick turnaround. I will be back! more

Great store with great furniture at great prices 12/18/2011

I recently bought yet another couch from Chic Warehouse. Our formal living furniture (2 chairs, sofa, coffee table) came from there about 2 years ago and have been great. Charles is very helpful and was very patient with my wife and I who can be a handful! ?Why go to those other stores when you get a similar product from a local business owner at a much better price. If you are looking for furniture, this is the place! more

Terrible Customer Service and Hopeless Delivery 12/16/2011

My husband and I ordered a hall table for our entry way that we were very excited about as it matched our Crate and Barrel coffee table, but was half the price. I am now wishing I had ordered through Crate and Barrel, who's customer service was amazing when we bought the rest of our living room furniture. We were told the table would take 6-8 weeks to come in and that we would get a phone call when it was ready for pick up. After 8 weeks with no update I had to call twice both times being told someone would look into it and call me back, my husband finally got ahold of the owner who told him it had just shipped from the warehouse and we should expect it within 2 weeks. 2 weeks later my husband calls him again and the owner then explains that the warehouse never had the table so it hasn't been shipped, AND that they would be closed until after the new year at which time he could see if he could track down the table! When my husband explained that he should have told us that months ago and what was he going to do to fix this problem, the owner simply replied, ""Nothing."" So now the table I wanted to have before guest came to my new house in October, then gave up and hoped for Thanksgiving and was expecting to have it well before Christmas is not even going to ship until who knows when next year. The worst part is now we can't get our money back either! People like this make it had to shop small businesses! Shame on Chic Warehouse!!!!!!! more

Good Selection, Fair Prices 2/2/2011

In 2010, my partner and I had decided we would completely redo the living room with new paint and furniture. We wanted something of a modern interpreation of mid-century style and looked at various places around Houston. We saw an ad for Chic Warehouse in a local magazine and decided to check it out because it is close to us. There is a good, but not exhaustive, selection of furniture. Someone wanting a wide variety of styles like Fingers or Star should look elsewhere. But we loved what we found here because so much furniture everywhere else is large and oversized. We needed furniture to fit our small home and, among things, wanted smaller armrests for the sofa and chairs. We found a number of items that we really liked and found out we would be able to customize the fabric on each piece. The owner was helpful and made recommendations but was never overbearing. It took about 6 weeks for the furniture to arrive. Yes, it would have been nice to get it the same day, but that just isn't going to happen at most stores and definitely not when you have the fabric customized. The prices, the courtesy, and the quality of the pieces will certainly take me back to Chic Warehouse when I consider purchasing other items for the house. more

The place to go! 5/4/2010

The things that keep me coming back to Chic Warehouse are the great selection, good prices, and personal service. Charles (the owner) will take the time to consult with you on your needs and help find the best fit. That means he?ll even tell you NOT to buy something if he doesn?t think you really need it. He?s in it to make customers for life and he?s done that with us. And one other thing: My house looks fantastic. Pros: Charles, selection and prices more

best furniture shop in houston 4/19/2010

I went to this furniture shop and it was the best shop all around I go great service and great furniture for a great savings compared to all the other stores I looked at I highly recommend it to everyone Pros: awesome furniture deals more

Best quality furniture at a low price 4/4/2010

My husband and I were looking for high quality furniture that was also different from what it is sold in almost all the places in Houston. Most of the furniture stores repeat the same models, and those that sell stylish furniture, are too expensive. But only in Chic Warehouse we found exactly the style and quality furniture that we were looking for and very reasonable prices. We bought a casual dinning room, living room and the bedroom for incredible prices. I'm looking forward to come back to that place. I strongly recommend this place and you will also have a good customer service from the owners. Pros: high quality, very good models variety and excellent prices Cons: everything is by catalog - but you really get what you see more

Just what I was looking for! 3/26/2010

I'm a return customer of Chic Warehouse and can't be more pleased with my purchases and the customer service I received from Charles. Not only did I get the style of furniture I wanted, I got to select the wood finish and fabric (from hundreds of samples). It's great going to a store where the sales people are not only helpful, but they actually know what they are talking about! Plus, they weren't just interested in making a sale, they seemed more interested in me being happy with my selections. Pros: Customer Service, Price, Selection Cons: Delivery time - but worth the wait! more

Returning customers 3/21/2010

My wife and I are returning customers at Chic Warehouse. We purchased a book shelf that we converted to a media stand. Compared to other pieces we had looked at elsewhere, we feel that we got a great quality solid wood piece at a very reasonable price. We recently returned to purchase a chair and ottoman. Charles was very helpful in our choice of fabric based on our leather sectional/furniture/wall coloring. He was very patient with our initial indecision on fabric choices but truly assisted us in reaching a decision that we are very satisfied with. We have referred friends to go see Charles and will most likely return. Pros: customer service/expertise, quality at competitive price more

High quality furniture and service at affordable prices 3/6/2010

My wife and I have enjoyed working with Charles and his mom and have purchased many high quality pieces of furniture from Chic Warehouse at prices well below comparable product prices (Pottery Barn, Crate & Barrell). Pros: High quality affordable furniture w/ great customer service Cons: Delivery time (8 weeks delivery time but often comes sooner) more

Ok Furniture But Terrible Customer Relations 2/28/2010

We have purchased a sofa, bed, and dresser from here. All items are ok quality for the inexpensive price. The sofa, however, is extremely uncomfortable & has never ""worn in."" Recently we, attempted to purchase other items, but we were treated with terrible rudeness and disrepect. We will NEVER shop here again or recommend them as we have in the past. Pros: Cheap Cons: Rude, Uncomfortable, Tacky Fabric more

Better than good, it's GREAT 10/15/2009

Bottomline: Highly recommended. 5 stars. Pros: Charles, quality, price, style more

Best Service, Best Price 9/7/2009

Charles is amazing! You walk in and the man helps you pick your furniture every step of the way. He steers you clear of bad color choices and has an amazing talent to pick furniture for a room hes never been in. We went back for a second time today and walked out purchasing a bedroom set very good experience! Pros: No Hassles Customer Friendly more

Great Service and Products 2/5/2009

Just bought a sofa and ottoman from Chic Warehouse and the entire experience was wonderful. Charles and his mom were very helpful with their suggestions and my pieces actually came in early then expected. I would recommend everyone at least stop by and see what they have to offer. Pros: low prices, customer service, and large variety of options. Cons: have to wait a bit for your furniture since it is custom made. more

so glad we found this place! 2/2/2009

My husband and I just bought a home after living in an apartment for years. We obviously needed more furniture, but didn't need to spend lots of money. A friend of mine told us about Chic Warehouse and we were so pleased with it. We ordered a fabulous leather couch very similar to one we loved from Restoration Hardware for 1/2 the price. We were told to expect to wait 2 months for it to arrive, but it actually came in less than 1 month, just in time for our first party in our new home. We were thrilled! more

Amazing service and products!!! 1/28/2009

When searching for that perfect piece of furniture Chic Warehouse is the place to go. Charles does an excellent job assisting you with the style of furniture that will suit your needs as well as helping you select the fabric. The turn around time is quite exceptional. Chic Warehouse has great service, delivery and overall wonderful options for the exact piece of furniture your home requires and needs. more

Good selection, horrible service. Avoid if you want your items within a few weeks. 1/28/2009

We spent literally thousands and thousands of dollars with Chic and have had nothing but the runaround from them. A dining room table that we ordered back in November still hasn't shipped and here it is almost February. As fond as I am of local Heights establishments, I will never shop here again and will go out of my way to make sure no one else does either. Their selection is fantastic and their prices are decent compared to brick stores, but if you do your research online you will find your items cheaper on there and (in my case) wont have to pay for shipping and a 4 figure tax bill on top of it all. Pros: Cheaper than other fancy stores Cons: They take your money and dont deliver when promised. more

So damn comfortable. 10/20/2008

When my wife and I got married, we bought a couch from Chic Warehouse. We got to pick exactly what we wanted? size, shape, cushions, fabric, the works. After looking around at other places, we even found the price to less than the competition. Great service, excellent product? what else could you ask for? Pros: selection is endless Cons: not finding it sooner more

Helped us realize our vision, Great service...before & after delivery 8/24/2008

Bring your imagination. If you are looking for validation by choosing your furniture from someone else's ideas of fashion, this is not the place for you. The location is small, and the actual selection of furniture in place is too. Pros: Charles' expertise; Custom furniture for well below national home furnishing chain/catalog prices Cons: none - especially if you understand you have to wait to get something custom more

Great product and service and prices! 4/17/2008

I bought a bed for my daughter's room that is similar to a much pricier bed my interior designer had showed me! It is well made and looks adorable in her room. We were pleased with the delivery service too that came in and set it up for us. I am going back now to buy a book case for her room. I would highly recommend checking out Chic Warehouse for great prices on basic furniture items. Pros: Great prices and service. Cons: None! more
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Editorial

  • Smart shoppers head to Chic Warehouse for discounted prices on living room upholstery and leather sofas and sectionals, bedroom furniture and dining room furniture. Most of the floor sample...

  • 7/10/2008 Provided by Citysearch

Additional information

  • Hours:

    Wed-Sat 10am-7pm Sun 11am-5pm
  • Payments:

    Master Card, Visa, Discover
  • Neighborhoods:

    Central, Greater Heights

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