I was scanning the reviews of Potrero Hill restaurants when I came across this place. I have lived in the neighborhood ever since this place opened and I have been there three times over the years. My experience has been consistent all three times. In each case, I made a reservation. When I got there, the reservation was not honored. My waits ranged from 1-2 hours. I was not offered a drink or anything else other than a snotty attitude while I waited patiently for my table.\r
The service in each case ranged from indifferent to rude. The last time I was there, I was in a party of three. After waiting the normal 1 1/2 hours for my table, I was taken directly to a table for two people with a third chair shoe-horned in. Directly next to it, was a table that could take four. I asked for that table instead. I was informed quite rudely by the host that a party of three could not have that table. So I reluctantly sat at the table for two. Within a couple of minutes, a party a three was seated at that table. When I immediately asked to speak to the manager and informed him of that fact, I was treated as if I had just shot his puppy. At that point, I would have left, but an out-of-town friend was hosting us, so I endured an unendurable meal there. The service was terrible - slow, inattentive. I had to ask for everything - more bread, a refill on the water glass, etc. The food was average at best. \r
I think there is absolutely no reason to go to this place unless you enjoy being abused. I have been to hundreds of restaurants over the course of my life, and I've never been to one I have enjoyed less. I'm amazed that a place like this can stay in business.
Pros: Well, I didn't get food poisioning..
Cons: They don't honor their reservations, they are rude - atmosphere loud and uncomfortable