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Chen Lawrence T DDS - Baltimore, MD - Reviews page 1 - Judysbook
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Chen Lawrence T DDS

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711 W 40th St Ste 215
Baltimore, MD 21211
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(410) 235-8525
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Dentists

Reviews

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Best

Great chairside manner puts you quickly at ease. Very accomodating and sensitive to your needs. Takes time to explain what needs to be done and gets it done. Takes my dental insu...

Worst

Dr. Chen recommended a crown and then said that "most likely" insurance would cover it. The office provided me with a breakdown of the cost with the likely coverage amount. Later,...

Misrepresentation and poor communication 10/3/2011

Dr. Chen recommended a crown and then said that "most likely" insurance would cover it. The office provided me with a breakdown of the cost with the likely coverage amount. Later, after claim was rejected by my insurance, they dragged their feet resubmitting the claim with additional info saying never in 20 years had they seen a crown covered by insurance. It was clear they wanted to do the procedure no matter what. We felt reasonably secure about their assertion that insurance would cover it since they were always telling us what good insurance we had (even covered orthodontics). When we finally pushed them to call the insurance company again, they weren't willing to work with us on cost of the crown and maintained they would never have told us any amount would be covered by insurance. I know times are tough for all businesses, but this seems like dishonest and self-defeating way to do business. They lost a full family's business for next several years over an issue they could have handled more honestly. more

Friendly and comforting 1/12/2010

Great chairside manner puts you quickly at ease. Very accomodating and sensitive to your needs. Takes time to explain what needs to be done and gets it done. Takes my dental insurance and price seems reasonable. Definitely worth a try. more

Great dentist, excellent staff, but rather dear... 8/9/2007

I went looking for a dentist upon arriving in Maryland from Oregon. I was sorely overdue for a cleaning, dealing with some rather unpleasant effects of gum disease, and generally despairing of my oral health in general. I've never liked going to the dentist, and was not looking forward to my first visit in years. Once in the chair, I found my hygenist to be a very positive and caring individual--as have been all of the hygenists I've come to know since--and was really impressed by the knowledge and information she was able to pass along to me. Later, upon meeting Dr. Chen, I was comforted by his "chair-side" manner, his patient and effective communication of the status and condition of my teeth and gums, and his overall--and very genuine--concern for me as a whole person, not just a set of teeth. Now, the bad part: They don't take insurance and they charge a lot. I could go broke going to Dr. Chen, but I have to say I'll have the best smile in the poor house! Zenichi Maro more

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A good, reliable dentist. 2/2/2006

One of the hardest things for me to find when I moved to Baltimore is a good dentist--Dr. Chen certainly fits the bill. He is personable and a good conversationalist, and additionally he does good work. His office staff is very friendly and willing to accomodate your schedule. And in case Dr. Chen is booked, his partner Dr. Ford is equally as good. more

Painless in the Mouth but Painful to the Wallet 8/15/2005

Dr. Chen really is a kind and caring doctor. He removed one of my wisdom teeth which were KILLING me. But he was so considerate during the process; he always asked me how I was doing and what he could do to make me more comfortable. Also, he made sure I was good and numb before he pulled the wisdom tooth out. In fact, it was so painless, that I had to ask him, "So did you take it out yet?" and he said, Yeah I already took it out! I didn't even feel it coming out :) But he was rather expensive. In total, it cost me about $200-- for just one tooth! more
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