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Checkered Flag Motor Car Company - Virginia Beach, VA - Reviews page 1 - Judysbook
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Checkered Flag Motor Car Company

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Virginia Beach, VA 23462
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(757) 490-1111
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Reviews

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Best

I went to Smart Center Virginia Beach with my son to shop for a car for my birthday. We got there a little early so Aran was kind enough to answer our questions. While my son an...

Worst

I bought my Honda Accord from Checkered flag--and in that respect, I feel I got a deal. Used, etc. Beautiful. Shortly after the purchase, I was deployed for a couple months. W...

very enjoyable and professional 3/13/2010

I went to Smart Center Virginia Beach with my son to shop for a car for my birthday. We got there a little early so Aran was kind enough to answer our questions. While my son and I were test driving a Smart fortwo passion cabriolet Aran contacted David Bennett to ask if he would come early to assist us and i am very glad he did! David made the whole car buying experience very enjoyable and professional. Dave along with the entire staff made us welcome and put us at ease. I would highly recommend Smart Center Virginia Beach for your next car purchase and to ask for David Bennett, this man knows his product! more

Mechanics and MANAGERS at Checkered FLAG are JERKS. 4/24/2007

I bought my Honda Accord from Checkered flag--and in that respect, I feel I got a deal. Used, etc. Beautiful. Shortly after the purchase, I was deployed for a couple months. When I returned to VB I started having a few issues with the car, but I was within my 3 month warranty window so I took it in to the Checkered Flag service department. I assumed they were Honda specialists so they would know what they were doing. WRONG. They took her for about a week, said they fixed her and so I believed them. Went out to sea for a few more weeks, and when I came back, the car was having the SAME problems. Because I was no longer in the "window" I had to pay.. and after I paid, it STILL had problems. I discovered the reoccuring problems halfway across the country, on an orders move. I called and spoke to Dave, the manager of the shop... I was so MAD. I told him that I wanted a refund for the work they did.. or lack of. He said they couldn't do it. He said I'd have to bring it back (FROM FOUR STATES AWAY) and they'd look at it again WITH CHARGE! (BTW, the problem was brakes. You might think I'm an idiot, but I know nothing about cars, and they took advantage of that... they charged me over $300 for a 'break kit' that they used to bleed the breaks when the problem, I found out when I took it to a local mechanic at home, was a faulty master cylinder. My mechanic said, "Any good mechanic would have pinpointed the master cylinder as his first hunch. They just wanted to rip you off." The second problem? Cruise control didn't work. They gave her a quick-fix because it worked for a while, then it stopped again. Over the phone, DAVE said that it would cost another $300 bucks for a new 'computer', on top of the 80 I already paid for their 'repair') I tried to re-explain the problem, thinking maybe he didn't understand that I had already given them $400 bucks for NOTHING. That he would be sympathetic and offer me a free oil change--SOMETHING.. but I got nothing. He let me talk and then said, "Are you finished? Once again, there's nothing I can do." I was like, "No, actually let me talk to YOUR manager." He left me on hold for almost a 1/2 hour. Every time I tried to call back after that, the manager wasn't in. I wrote emails but got nothing back. I felt that, if I was male, I would have been treated differently. Screw Checkered flag. more

Great help 8/1/2005

We were looking for a new minivan and thought we would look at the odissey. So I hate pushy sales people, but they weren't pushy and everything was great with there customer service. They were very helpful!! I would definately recommend Checkered Flag next time you are in search of a vehicle. more
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