This is my bank by default. I was first a customer with Republic Federal in Burbank, then they changed to Great Western and now Washington Mutual. I liked all three banks except the Burbank branch is not as good in customer service as they used to be. If I go inside a bank now I will go to the La Canada branch.
I am still happy with the overall service. My account is always correct. They let me continue with my Ready Reserve to cover my checks, and since I usually do business at the ATM for withdrawals and deposits, I never have to wait in line. Hope they continue to stay as they are.