JavaScript is not enabled.
Charter Communications - Rancho Cucamonga, CA - Reviews page 1 - Judysbook

Charter Communications

Claim
marker
10768 Foothill Blvd
Rancho Cucamonga, CA 91730
marker
(855) 858-2716
Incorrect info? Correct your listing

Photos

Charter Communications - Rancho Cucamonga, CA
Charter Communications - Rancho Cucamonga, CA
Charter Communications - Rancho Cucamonga, CA
Charter Communications - Rancho Cucamonga, CA

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

All reviews seem negative

Worst

I had several problems with my HBO and Showtime and ON Demand Channels getting good reception. I called tech support and they were able to fix the problem temporarily. The problem...

Rude overseas customer service from a 3rd World Country 7/9/2008

I had several problems with my HBO and Showtime and ON Demand Channels getting good reception. I called tech support and they were able to fix the problem temporarily. The problem happened again and they sent a Tech support rep out to my home and he switched out my cable box and then left. The problem was still happening. I called again and they were able to fix the problem again. Then once again the problem came back. I went a month without getting ON Demand and my HBO and Showtime channels would FREEZE up during movies. I called Customer Service and got a Representative in the Philipins. They spoke very poor English. I asked if there was any kind of credit they can give for the problems I was having with my cable. The women said there is nothing they can do for me since the problem was with On Demand and On Demand is free. I then explained that the problem was with HBO and Showtime as well. They said that wasn't true cause when I called to have a tech come out to my home I stated that I only had a problem with On Demand. Keep in mind at this time I had been on the phone for two hours on hold with them trying to transfer me to the write person. I spoke to the Supervisor and pleaded my case and He told me the same thing. There is nothing they can do for me. I called back until I got someone from the United States. I got someone from the East Coast who said he doesn't deal with California Accounts that I would have to call back. I was so fed up at this point that I finally decided to cancel my services. I have DIRECT TV now and the service is great and Customer Service is based in America. Pros: On Demand Cons: On Demand only works sometimes and they have Overseas Poor Customer Service. more
< Previous 1 Next >
HOLIDAY DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 12/31/2016

Owner Message

  • Tired of paying too much on your cable, internet and phone bills? Hate having to pay three separate bills for all three? With Charter.com, you’ll not only save hundreds when you bundle your services, but you’ll also get FREE HD with 10,000+ On Demand...

Additional information

  • Payments:

    Visa, Master Card, American Express, Discover, Cash, Check, Diner's Club

Best Deals and Recommendations