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Charter Communications - Scottsboro, AL - Reviews page 1 - Judysbook

Charter Communications

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23651 John T Reid Pkwy
Scottsboro, AL 35768
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(256) 574-1983
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Main categories:

Electrical

Related categories:

Business to Business , Construction

Reviews

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After waiting all day for the tech to turn on my cable and internet someone called and said he would be there in about an hour. 2 hours passed and I called charter and they could ...

Tech never showed up 2/18/2008

After waiting all day for the tech to turn on my cable and internet someone called and said he would be there in about an hour. 2 hours passed and I called charter and they could not tell me when the tech would be able to arrive and they would call when he was on his way. about 3 hours passed and no one called. I had to take off work so I could keep this appointment and with the first month and the install fee I was about $300 today because of missing work. Charter offered $20.00 for missing the appointment and offered to set me bck up in 2 days so I can miss another days work and everyone tomorrow can have ontime service. I don't think so I should be before anyone else I sat here all day they already have my money guess they don't care. I would advise going with scottsboro cable I would like to imagine they would be on time. I told charter to forget it and give me my money back and they said it would take about 2 weeks to get a check. I wrote them a check in 5 seconds I wonder why it would take them so long to write me one.. I will give them another chance tomorrow but I am not getting my hopes up. Pros: got the day off work Cons: waitied all day no one showed up more
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Additional information

  • Hours:

    Monday - Sunday 7am - 2am EST

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