I used to love Manhattan Dental Spa and referred several friends and colleagues to them. However, there has been a palpable deterioration in service over the past year which is inexcusable. The front-desk staff have been rude and the folks in billing have been very abrasive and unhelpful. I have continued to receive bills from them in error which I had already called to sort out. I have felt that they are not at all transparent about procedures, and I get hit with bills for things that even my super premium delta dental plan does not end up covering. I hate to say this about a place I used to love, but I can't in good faith continue to recommend them.
Pros: Paraffin wax mittens
Cons: Rude staff, billing errors, lack of transparency