After waiting for 4 hours for the service person to show up, I was told he did not have time to fix my problem. Not only did he not fix my problem he made it worse by shorting out what heat tape was working and my pipes froze again. I have spoken to several people in the park I reside and they stated he ""ripped them off as well"" NOT A COMPANY I WOULD USE! BEWARE!!!!!
Pros: There are NONE
Cons: DID NOTHING!!!!!