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Charles Coutinho Llc - New York, NY - Reviews page 1 - Judysbook

Charles Coutinho Llc

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60 E 42nd St, Ste 1535
New York, NY 10165
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(212) 370-5943
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Charles Coutinho Llc - New York, NY

Reviews

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Best

I just moved in to one of their great buildings at 86 St and I have NEVER lived in an apartment that's this nice. The leasing agent, Inna, was extremely friendly and professional ...

Worst

No stars. Not at all. I nearly called the police after dealing with Kate. I called to ask if I could come in to talk to Kate, and she agreed, so I showed up when I told her I woul...

Editorial review from Citysearch 9/13/2013

Strongly recommended. Great apartments and excellent management company. I rented for one year at 69 W 107th Street, building maintenance was great neighbors are friendly and mostly quiet. We had a washer and dryer in our place if there was any problems next day fixed. Super is nice lives locally. Sad to leave I've lived in a few apartments uptown and this was the least drama free. Inna from Charles Coutinho was very helpful and cooperative when we moved out with deposits, recommendations letters etc. Appreciated. more

They are the best!!! 2/1/2013

I love my apartment and if I leave this neighborhood, I hope to find another property they own!\r \r There was a small problem with my older AC, and rather than repair it, they just put in a new one! They also painted the walls for me on my request.\r \r I lived across the street for $300 more a month and moved into a much better building, with MUCH better management for less money. How did I find them? I visited one of the open houses hosted by leasing agent Inna, who was extremely nice and helpful. The application process was also easy and went smoothly. Inna never pressured me to decide on a spot, that I really appreciated (I was just really tired of annoying agents).\r \r They promptly return phone calls, take care of issues and are friendly to boot. more

Editorial review from Citysearch 1/21/2013

Best Apartment I've Ever Had!\r I moved to 328 East 74th Street this summer and I love the apt and the company. Staff is very helpful and friendly. As long as you pay your rent in a timely manner (which I do ^_^) they are responsive, cooperating and easy to work with. I can call them any time and leave a voice mail and be sure they will get back to me asap. The location is ideal for me! It takes me only 15 min. to get to work, and the Yoga Works is one block away. it's very safe and pretty. I'd love to stay here for longer. Really appreciate it. more

Editorial review from Citysearch 9/19/2012

Amazing Property Managers! I lived at 305 E. 95th Street for 2 years and this management company was great. The building is kept incredibly clean, they do not try to gouge you on rent and the people who work there are so nice. more

GREAT APARTMENTS! 11/24/2010

I just moved in to one of their great buildings at 86 St and I have NEVER lived in an apartment that's this nice. The leasing agent, Inna, was extremely friendly and professional as well. And each time I run into her, she is sure to say hello and makes sure all is well with me in my apartment. Overall, I think every person of Charles Courinho's team is great.\r This is a pretty prime location, too. A bus and subway stops are almost in front of the apartment, and I'm apparently only half block away from the Central Park. The area is phenomenal! It's about a 5 minute walk to anything you need, and I feel totally safe walking around outside at night.\r Also, they are very responsive to all my needs, super comes almost right away to fix a problem. I could go on and on, but I really love this place and don't see myself leaving anytime soon.\r \r more

Highly Recommended Company 11/17/2010

I have been living in one of their amazing buildings at East 95th St for 5 years now. And Charles Coutinho LLC has been an exceptional property manager for me. The staff has been extremely attentive and friendly, and maintenance crew/super has always been very quick to respond to my service calls. Furthermore, the apartment is gorgeous (fully renovated, with hardwood floors, newish appliences, lots of storage space, great location etc and etc and etc) and the rent is quite affordable.\r \r I highly recommend Charles Coutinho's properties for people looking for a lovely and stress free living space in New York.\r \r \r more

just renewed my lease - couldn't ask for more 11/9/2010

I had hard time finding an apartment: As many others all around the country i felt victim of 2008 crash and went through foreclosure. My credit was a disaster, 2 brokers ditched me and literally told me that nobody in the city will take me with this credit.\r \r I came across Kate's add on craigslist and came to the weekend open house. She was very energetic and enthusiastic while showing the apartment. She took time to discuss my situation and to my surprise, she gave me options - I had a chance! \r I didn't have a guarantor but I could pre-pay and there was no broker fee. \r \r Not to mention, that I was thrilled with the apartment: it was gorgeous + I had a personal roof-deck! \r \r Kate Linton is an amazing professional with great heart: she went extra mile for me and coordinated everything with the landlord so I could move into my new home.\r \r more

piece of cake 10/27/2010

I recently signed the lease with this company-piece of cake: very easy and fast approval-all wrapped up in 2 days. Olena helped to get paperwork to the leasing agent for approval and we signed next day. Very professional office-polite and efficient. They use a gigantic lease, which my broker said is standard. Kate explained all the legal language and terms-she definitely knows what she s doing -very professional and classy. more

great rental experience 10/22/2010

My boyfriend and I spent 2 great years living in one of their apts on 95th street. They renovated apt for us and gave us FREE MONTH!!!!!!!!! Kate is a great person: we rented the apt thru her and dealt with her for 2 years. She is the most considerate building manager we came across so far, and we rented for years in New York and Boston. If not for the subway construction we would have stayed there. Pros: new apts & great management, clean building Cons: subway construction next to the building more

WORSE THAN BAD 9/20/2010

No stars. Not at all. I nearly called the police after dealing with Kate. I called to ask if I could come in to talk to Kate, and she agreed, so I showed up when I told her I would, and asked her if I could see the lease before putting down a deposit in Money Order form. She got really defensive. I told her I was just being cautious. She told me I need to schedule an appointment if I wanted to do anything other than pay her. That seemed scary. I told her I wasn't comfortable going forward with the lease unless she talked this through with me, and I wasn't comfortable withthe way she was talking to me, while I was being nice and not asking much, certainly nothing out of the ordinary. I told her I read bad reviews about the her on here, and needed to meet with her in person. I also asked her why people couldn't reach her easily by phone, as mentioned here. She said it's because she's busy with other clients all day long. I said, ""ok, but I'm paying you a lot of money, hence I'm also a client and will need access to you"". She threw my application on the floor in front of me and literally said ""SCREW YOU! I NEVER WANT TO SEE YOU ON THIS PROPERTY AGAIN"". I've reported her to the BBB and have consulted an attorney over her handling of the situation. There was a lot of screaming and swear words from her side that completely caught me off-guard, because I wasn't there to start a fight. Not even close. Honestly. not someone you want to deal with...because she will NOT deal with you. She's completely not receptive...something is obviosuly upsetting her that goes far beyond anything to do with you. more
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  • Neighborhoods:

    Midtown, Midtown South Central

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