I have to agree with Renee47. I have gone to Charisma 3 times. I liked my first cut and color, but when I called to book with that sylist again, she no longer worked there. My second visit with Brandi, I again liked my cut and color. However, on that visit, I also made an appointment to have my eyebrows waxed. I keep my brows a little thicker, but I have been told before that they are a really nice shape. Most true professionals will tell you to work with your natural shape. The girl who waxed my eyebrows (can't remember her name) took way too much off. They are now freakishly thin. The next time I had a cut & Color was with Sadah, and like renee47, I got a lopsided cut. My bangs were just a mess:cut further back on one side than the other, and had longs wisps on one side but not the other. Not going back for round 4!
Pros: Product selection, variety of services
Cons: Poorly trained staff, unable to execute client requests