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Century Service Masters - San Antonio, TX - Reviews page 1 - Judysbook

Century Service Masters

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PO Box 700688
San Antonio, TX 78270
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(210) 590-9030
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I called to get my microwave repaired.... and it took them days to even return my call. When they set up an appointment to come out...they never showed up. I called again and re...

worst service ever!!! 11/19/2006

I called to get my microwave repaired.... and it took them days to even return my call. When they set up an appointment to come out...they never showed up. I called again and received an apology and they re-set an appointment to come out. To make a very long story shorter, I waited six weeks for my microwave to be repaired! The first appt - they said they needed to order a part...then when they came out two weeks later to repair it, suddenly they decided to take it in to the shop - assuring me I would have it back within two days. Two weeks later I keep calling (most of the time I could only leave a message - and calls were not returned)...finally they say they'll be out. I waited Thursday, Friday, Saturday and Monday before they finally showed up = calling every day!! By this time it had been SIX WEEKS since my original call and they had my microwave for four of those weeks!! I made 9 appointments with them.... they said they would come out. They actually showed up 3 times. Once to say they had to order the part, once to take the microwave, and once to finally reinstall it. The only good news is I think it is fixed. They are the most inconsiderate and unprofessional company I have ever dealt with. DO NOT USE THEM!!! Pros: NONE Cons: Very unprofessional and unreliable more
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