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CenturyLink - Beaufort, SC - Reviews page 1 - Judysbook

CenturyLink

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2127 Boundary St 16
Beaufort, SC 29902
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(843) 525-0044
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CenturyLink - Beaufort, SC

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Company sucks! Told me they could hook up internet service in my area and gave me a date that they would be out to hook it up. Day came and still had no service. Had to call the c...

Editorial review from Citysearch 2/25/2015

This company has screwed me over time and time again. I finally cancel with them in December of 2014 and now in February of 2015 they have a credit collectors calling me telling me i owe them $300. Now i spoke with multiple people asking how to get this removed. When i canceled my policy with them, i asked what would i have to pay if i canceled. Jarel Hagon told me ""There is no payment due. All i will need to do i bring my router to a local Centurylink."" Now they have recording of me agreeing to the $200 cancelation fee but conveniently the cancel call where i was told i owe nothing was not recorded. The customer service rep i spoke with in store said that he can only remove the cancel fee if i have proof of calls made with issues on my service. Not only did i call them multiple times about my billing being messed up, I told them how when i'm paying for 10mb, they are only giving me a max of 6mb. Of that 6 mb i was only constantly getting 2mb. That is unacceptable. Now i am a 21 year old trying to build his credit, with a new home and i have a credit hit on me for something i was told i wouldn't have to pay by the company them self. I work a full time job and do full time schooling as well. I have spent many hours with their customer service when i was supposed to be working. So not only was i not getting paid for my time going in circles with them. They never fixed the problem. Now for some reason that doesn't count that doesn't count as a reasonable proof that i was dissatisfied with my service. more

Editorial review from Citysearch 9/24/2012

Don?t even bother!\r I called for service and was told it would be installed on Friday. Basic internet was to cost me in the vicinity of $54.00 per month for internet and phone. Bear in mind this was for DSL internet, about as slow and basic as you can get. \r No one showed up on Friday, no one showed up on Monday, no one showed up on Tuesday. Wednesday I had a competitor (Hargray) install our service. The installer was on time, the job done correctly and the internet speed many times better.\r I called and cancelled the Embark service and was told that it would take five to six weeks to get my deposit back by mail in check form.\r Instead of receiving a return on my deposit I received a bill for $283.74 for service I never received and an installation, which should have been free but was never received.\r Interesting, no service, no install, and a big bill, (much larger than if I had actually received service).\r \r Don?t do business with thieves! These people are the same crooks and scam artists that operated under the name Sprint, and Embark before their reputations caught up with them. Do not be a Victim! \r If you are or have been a victim please do the same as I. It costs very little to file a civil suit against thieves. Much less than paying them to go away. Use your legal right, file your suit and put these crooks in their place.\r more

dont waste your time! 2/2/2011

Company sucks! Told me they could hook up internet service in my area and gave me a date that they would be out to hook it up. Day came and still had no service. Had to call the company to find out what was going on. Found out the order for my service was NEVER placed and then told me I couldnt get service in my area thats why the order was never placed!! I do NOT reccomend this company! more
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Owner Message

  • CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and...

Additional information

  • Hours:

    Mon-Sat 9am-7pm ; Sun Closed

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