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Central Texas Pain Institute - Austin, TX - Reviews page 1 - Judysbook

Central Texas Pain Institute

4100 Duval Rd. Bldg 3, Ste 200
Austin, TX 78759
(512) 485-7200
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Central Texas Pain Institute - Austin, TX


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I have had RSD or Complex Regional Pain Syndrome since 1994 due to a work related incident and after getting the run around from multiple ""Company"" Dr's I finally made it here a...


I have the same concerns as many others on this forum as far as actual time spent with the doctor. However, the past three years I have dealt with intercostal neuralgia and the pa...

A nice place 1/30/2012

I had a very good experience. They are very quick at getting you in and out. The place is very nice and clean. The doctor is very pleasant, and to the point. Overall if i ever had to come back, i would not hesitate to make an appointment. :) more

Awesome Doctor and Great Staff 12/7/2011

I have had RSD or Complex Regional Pain Syndrome since 1994 due to a work related incident and after getting the run around from multiple ""Company"" Dr's I finally made it here and from day one with this Dr I was always treated like I should have been at all the other places I was sent to. This Dr and his staff really took the time to listen to me and help me with my pain. To this day I am and will always be a patient here, ever since I have been seen here for my RSD I have been able to return to work, get off the oral meds almost entirely as well as TAKE MY LIFE BACK! If it wasn't for this wonderful clinic I would most certanly be out of work and alone still in pain taking oral meds. My interaction with the Dr's staff is also wonderful, they have some of the best people you would ever want to speak with about your problems. I now realize that I wasn't just a number or Insurance money to the great Dr, but a person and have always been able to call on them whenever I need. Thank you so much Dr Mahendru and staff for giving me my life back, I owe all that I am at the present to you. I sometimes wonder what my life would have been like if I wouldn't have gone to that first appointment, however all I have to do is look at my family, friends and my current situation and realize that your help and support was the best ever given. Once again Thank you so much from the bottom of my heart as well as from my family for all that you have given back to me. more

Please shop around 10/29/2011

My experience with this place ended up with thousands of dollars spent and still owed, be me. There was never any positive reaction to any of the treatments at all. 3 years later, I still have the same chronic pain problem compounded by a pile of debt. I now realize that they were interested in my problem because of how much money it could make them... but were they interested in me? or fixing my pain problem? Not hardly. more

Theft 8/14/2011

I came into the clinic for an appointment early. I didnt realize I would get my wallet stolen by the receptionist. I took out my wallet to pay my copayment and set it down on the table. Went into the back room to get examined. Came back out looking for the wallet and it was gone. I asked the woman where it was and she said she never saw it. There were no patients in the room because it was early. I called the police and they searched her area but found nothing. They said they thought she stole it but could not prove it. The doctor insisted he would pay me the money back but after phone call after phone call and delaying me I gave it up. I am shocked to get ripped off at a doctors office but it happened and the staff lied to me and said they would reimburse me. Be careful if you go into this clinic and watch your possessions! more

Has anyone gone there for Fibromyalgia pain? 7/18/2011

I have been looking for a Pain doc to help me with my acute Fibromyalgia pain. Anybody go here for help with Fibromyalgia pain? Thank you in advance for any help. more

Still hoping to find a doctor 9/7/2010

Had my first appointment this morning at 10 am. I left extra early since it was raining a traffic was horrible. I made it in time though and gave the receptionist my paperwork, insurance card etc. as well as my co-pay that she asked for. Almost immediately I was taken back to a room by a very nice lady. My thoughts were ""Yeah, no long waiting to get in"". (I did bring my book with me today thinking I would need it in the waiting room) LOL. So she puts me in my room and tells me someone will be in. After a few minutes I see that perhaps I do need my book after all. I start to read and watch the time along the way. 50 minutes goes by and I have not seen another human being in my room. I have had 50 minutes of solitude. As a mother of a 4 yr old that is a rare pleasure to have 5 minutes let alone 50. However, I really had very high hopes of becoming pain free or at least have a little relief. The reviews I had read were good for the most part. As I walked down the hall to the front, I passed 2 people working at the nurses station and the nice receptionist told me to have a nice day. Yes, I guess as long as I was back there she would assume I actually saw the doctor or maybe even the nurse. But no, I saw NO ONE. At this point I figure if I am not RESPECTED enough to even be given the courtesy of someone letting me know the doctor is running late or he took off to play in the rain, the odds are I would not receive QUALITY care when someone managed to get to my room. Although at 4pm and not so much as a phone call to appologize or anything perhaps they think I am still in the little room waiting for my 10 am appointment that they had scheduled for me. I am still on my quest to find a caring doctor who might actually have the time and skills to help me. I really don't know if there are any like that in the corporate world where we are hearded like cattle and all that matters is the all mighty dollar. This doctor may actually be great. To bad I never got to find out. So I am off to the next one on my list and praying with everything I have that the next one will want to at least see me, and with any luck, do more then just hand me a pill and herd me out the door. more

Thanks 12/16/2009

Very good attention and care for my well being. Thanks again and have a Happy New Year! more

Thank You 12/9/2009

All of the staff at Central Texas Pain are so kind and compassionate - treating you like people - not numbers. Although the circumstances are not ideal the staff make it a pleasant experience. more

Recommended for pain relief 11/5/2009

Everyone make sure you can clearly understand your pain! They do NOT treat you like a looney-bug making up that you have pain. They treat you with respect and treat you and your real pain. more

Highly recommended for chronic pain relief 11/5/2009

Dr Mahendru and staff are compassionate and attentive. CTP is highly recommended for relief of chronic pain and the search for an answer to your medical problems. Everyone is great. Anyone you speak to in the building is helpful and kind. more

Excellent Care 11/5/2009

I have had excellent care at Central Texas Pain Institute. Everyone has been very nice. more

The best in Austin 11/3/2009

Dr. Mahendru and his staff have provided me with the best available options for my chronic back pain. I would highly recommend Central Texas Pain to anyone looking for pain relief and pain management. more

Highly Recommended 11/3/2009

This office is so nice and comfortable when we come. The staff here is so kind and the doctors really listen to the patients. more

Always professional & knowledgable 8/18/2009

I love working with Paul at Central Texas Pain Institute. He is very understanding and I've developed a good repore with him. I always appreciate his professional expertise. Pros: Staff, Facility more

Highly Recommended 8/18/2009

Happy & friendly staff and doctor. Everyone is very helpful. 5 Stars all around! more

Professional and Knowledgeable 8/18/2009

Dawn is outstanding. Treats me very well. more

Recommended 7/30/2009

Dawn has been helpful with my changing body functions. I believe she has been very thoughtful, professional, and knowledgeable. more

Satisifed Patient 7/20/2009

Since I have started here I have been satisifed with the receptionist, nurses, and doctor. The atmosphere has always been pleasant and with smiles. more

The Best in Austin for Pain Relief 7/20/2009

This is the best place in Austin to go to for pain management and relief. The facility is modern and up to date. The atmosphere was warm and welcoming and the staff was helpful and friendly. more

very smooth operation 6/13/2009

very smooth operations, everyone works well together. its like watching a well oiled steam engine, every part doing its job and working to a common goal, your pain management. what i dont understand is why there are not hundreds of favorable reviews. Pros: knowledgeable staff Cons: no cons here more
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Owner Message

  • Pain that persists for more than three to six months is considered chronic pain. At Central Texas Pain Institute we specialize in assisting individuals whose chronic pain has not responded to conventional treatments such as bed-rest, medication, physical...

Additional information

  • Hours:

    Mon-Fri 8am-5pm Closed for Lunch 12pm-1pm
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    North Loop Business Park

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