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Cathay Bank - Union City, CA - Reviews page 1 - Judysbook

Cathay Bank

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1701 Decoto Rd
Union City, CA 94587
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(510) 675-9190
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Cathay Bank - Union City, CA
Cathay Bank - Union City, CA
Cathay Bank - Union City, CA

Reviews

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Best

Prompt customer service! Tellers are always friendly and warm. One of the best Asian banks!!

Worst

Cathay Bank caters predominantly to asians. That can be a good or bad thing. It is a good thing for immigrants from asian countries that want superb communication with their bank,...

Great customer service! 4/9/2015

Prompt customer service! Tellers are always friendly and warm. One of the best Asian banks!! more

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bland service 8/5/2005

Cathay Bank caters predominantly to asians. That can be a good or bad thing. It is a good thing for immigrants from asian countries that want superb communication with their bank, and it can be a bad thing for people that are not asian or american-born asians. In the case of the latter, you can be given the cold shoulder or brush off by some of the tellers here. I suppose it depends on the teller, but this bank could use some overall improvement in its customer service skills. more
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Additional information

  • Hours:

    Mon - Thu, 9am - 5pm; Friday, 9am - 6pm; Sat, 10am - 2pm; Sun, closed

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