I'm a frequent restaurant go-er in NYC and this is possibly the WORST RESTAURANT I'VE EVER BEEN TO. If I could give it a negative rating, I would.
I don't know how this restaurant got 3 stars unless the owners/managers themselves or their friends/family are writing reviews to boost ratings.
The lunch special sign with a ""great deal"" of 10.75 or something like that was what drew us in but don't fall for it! It's definitely not a deal considering how bad the food is and how small the portions are. It's not worth it if you think you're saving yourself a few dollars cause in actuality you're wasting any money you spend here.
I'm not usually a nit picky person and that would be bearable if only the service were good, or even OK. Also, they try to charge you $5 for some BALSAMIC VINEGAR! That is just absolutely ridiculous! I live in New York and frequent new restaurants throughout Manhattan on a weekly basis and I have never, ever heard of any restaurant charging its customers for balsamic vinegar, much less $5! You can buy a bottle of it at the supermarket for that price.
The food itself is mediocre at best (and that is being polite). Presentation is HORRIBLE, bland, unappealing while the taste is just OK.
What makes this place horrible, however, is the people. As someone had mentioned the greeter was rude to them, but that was the least of our aggravations--the entire place was rude to us. Although ironically, the greeter was the least offensive during our visit. First, the waiter didn't even appear while we were sitting for 10-15 min and I had to go inside to find him. When he finally did appear, he had a snobbish attitude and seemed irritated to even take our order. Throughout the meal, he maintained the same irritated, restless attitude.
At the end of the meal, we were presented with a check with gratuity added although I had already vowed to not tip because the service was that rude (and out of the hundreds of restaurants I've visited, not ONCE have I done this or even considered it despite any mishaps or less than stellar service). Not surprisingly, I went in to speak with a manager/owner or whoever was the cashier only to find out he was just as rude if not more so. He seems absolutely apathetic to the fact that I was unsatisfied with the service and rudeness I received and even gave me a ""good for you, I don't care"" attitude, actually saying those words at one point. Furthermore, after the whole ordeal he even tried to take my boyfriend's credit card when we were paying because it said ""SEE ID"" rather than a signature AND my boyfriend showed his ID when he requested.
IN A NUTSHELL--if you don't want to read all of the above: RUDE SERVICE, HORRIBLE MANAGEMENT, MEDIOCRE/BLAND FOOD!
SAVE YOURSELF THE TROUBLE, eat across the street as another reviewer suggested or anywhere else down the block. There are plenty of places to choose from, don't subject yourself to this place cause you'll surely regret it!
Cons: rude service, rude management, horrible food