I went there with a friend over the weekend, they weren't busy, we placed our order and the person behind the counter wrote it down. he was about 20, overweight, dark hair and glasses. he asked if we were eating outside, i said yes, and after he took the order he confirmed that we were sitting outside. he and the other workers walked by us multiple times serving food to everyone that came in after we did. by the time that we received our food almost everyone that came in after us not only had their food, but were finished eating! here is the worst part: they bring out our food in a to-go bag! i looked at the waitress shocked, i told her it wasn't a to go order. her response: 'well, all your food is in the bag.' and left. no apology, no 'can i get you some plates' nothing. i have never been treated that poorly at any restaurant, even if it is just a place that sells burgers. i urge everyone to not support a place that is so seemingly commited to poor customer service. please do not eat there, let it go out of business as an example to others that customer service is not something to be treated lightly.
Pros: nothing outweighs the cons
Cons: poor service, extremely rude staff