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Carters Transmission & Air Conditioning Repair - Austin, TX - Reviews page 1 - Judysbook

Carters Transmission & Air Conditioning Repair

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7227 N Lamar Blvd
Austin, TX 78752
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(512) 451-2141
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Carters Transmission & Air Conditioning Repair - Austin, TX

Reviews

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Best

The air-conditioner of my 1996 Mercury Sable went out in the summer's 100-degree temperatures. The dealer told me he could not get new parts for it, and he did not want to fix it...

Worst

DO NOT GO SEE the North Lamar location of Carters. Things started when the South Austin location was called to inquire about a car that wouldnt start. They referred to the North...

Editorial review from Citysearch 12/14/2013

Honest, knowledgeable, dedicated, service oriented, problem solving professionals\r Over the years we've used a number of repair shops and often had disappointing outcomes. But recently we decided to try Carter's and were surprised and very thankful for their work on our recently purchased used pickup. We came to believe our truck had been underwater and was causing us respiratory illnesses. Carter's quickly found the problem, explained their work plan and provided an accurate repair estimate. We offer our compliments for their outstanding work and have become one of their loyal customers. Thanks to Jake, Cliff and the professional staff; you can count on 'em. more

Editorial review from Citysearch 6/17/2013

Carters is great! They got my AC running after I was told at another shop that nothing could be done so I should just stick my head out the window! Cliff described the necessary fix and quoted me a price on the spot, and two years later, my car is still nice and cool! Have been back to Carters over the years for a number of issues--they are honest, easy to work with, and have great prices. I highly recommend! more

Professional Air-Conditioning and Engine Service 12/8/2011

The air-conditioner of my 1996 Mercury Sable went out in the summer's 100-degree temperatures. The dealer told me he could not get new parts for it, and he did not want to fix it with used parts. I searched and found Carter's on North Lamar and took the car in for an estimate. They were able to find used p[arts easily, and fixed the air-conditioning and an oil leak right away for a reasonable price. I was very happy with the results and would recommend this shop to anyone in a similar predicament. more

Honest, reliable, knowledgeable car repair 11/1/2011

I have been taking my vehicles to Carter's North for almost three years now, and I can't recommend them highly enough. I drive an old 1986 Toyota Van for work. It's a very odd vehicle that requires a mechanic with attention to detail and the ability to troubleshoot difficult problems. In many cases, I've had to do repairs myself in the past, since I was unable to find a mechanic willing to go the extra mile in keeping the vehicle running for me. Since I rely on the van to produce my income, I can't afford to monkey around with substandard repair work. It wasn't until I moved into this neighborhood and found Carter's that I was able to relieve myself of the burden of doing repairs myself. There's not enough room here for me to list all of the incidents over the past three years in which Mike, Jake, and the rest of the guys at Carter's have done a fantastic job for me in troubleshooting difficult problems, being straight and reasonable with me about the costs involved, and gone the extra mile in finding parts for a vehicle that can often be really tough to find parts for. I'm not necessarily an easy customer, since I want to know exactly what's going on and have all related costs explained to me in a way that makes sense, and I really appreciate that Mike and Jake are always willing to take the time to do that for me. Recently, I bought a new (used) vehicle for personal use, and the guys at Carter's again went the extra mile for me, taking a look at vehicles I was considering and giving me the real scoop on whether or not the vehicle would be a good buy. I went with the car that they vouched for, and have been very happy I did. Whether it's keeping my old high-mileage work vehicle running reliably and smoothly (and exceeding most peoples' expectations for longevity) or helping me out with my most recent vehicle and its purchase, I couldn't be happier with the service I get at Carter's. These guys are a good old-fashioned neighborhood car repair shop. If you want personal service and accountability from a mechanic, look no further than Carter's North. more

Great Transmission Shop 10/24/2011

I took my truck to another shop who quoted me a high price with repairs that did not need to be fixed. Carters Transmission helped me out saving me money and my transmission works great! Thanks Mike :) more

Great, honest, outstanding service. A place with integrity. 10/23/2011

I can't say enough good things about this business. I took my car as a last ditch effort to have the AC repaired after two other garages were unable to fix it. Carters worked for several days trying to find the problem. When they initially told me that they had improved the AC, but not made it perfect, they said they would not even charge me for the parts and several days of labor they had into the job. I asked them to keep working on it, and when they tried something no one else had, they fixed it! I am so impressed at their integrity and business practices. Great place to service your car. No one else was able to fix my problem--but they did, and were willing to stand by the quality of their work. more

transmission repair 10/3/2011

I took my Dodge transmission to carters and they saved me lots of money from the the other shop that i took it too.They wanted to charge me 3500.00 dollars to fix the Transmission .And carters charged me 2600.00 and they gave me a 3 year 36,000 mile warranty... I will tell all my friends ....Thanks alot Mike !!!!!!!! more

Excellent AC Shop 10/3/2011

My A/C wasn't blowing cold, I took it to Carter's North Store and I thought it was something major. I found out from Mike it was something very simple as a A/C pressure switch. Thanks Mike or the honesty and low cost to fix my A/C. I would recommend this shop to anybody I know. more

EXCELLENT AUTO REPAIR SHOP 10/11/2010

I HAVE BEEN USING CARTER'S AUTO SHOP (MAINLY NORTH LOCATION) FOR ALMOST 20 YEARS. INITIALLY I TRIED CARTER'S FOR MY MAZDA MX-6 TRANS REPIAR. SINCE THEN I TIRED NUMEROUS OTHER CARS, AND ALWAYS EXPERIENCED PLEASANT OUTCOMES (PERFORMANCE, WARRANTY AND PRICE). ONE TIME, I TRIED MY BMW 7 SERIES AIRCON PROBLEM THAT PREVIOUS OWNER COULD NOT FIX IT WITH BMW DEALER. CARTER DID FIX IT AND WORKED GREAT. VERY IMPRESSED ON JAKE'S (OWNER) AUTO MECHANIC KNOWLEDGE AS WELL AS REPAIR EXPERIENCE! more

The Best Ever Service 6/30/2010

I went here last week with an A/C issue. The guys are very cool and honest and will bend over backwards to take care of you. Prices are reasonable and they know what they are doing. Can't say enough about how helpful Kevin is. He is the guy to talk to when you want work done. The techs are awesome and will fix your problems quickly and accurately. I highly recommend this place. Pros: Customer Service more

Honest 6/21/2010

I just drove by and have my car inspected for free for the AC and my axle problem. Ken is a very honest guy who tells me what the problems are, and the cost to repair them. Although I may not have my car repaired over there because of the high cost (it's an very old car, so...probably make some more sense to buy a used one), I feel his knowledge and expertise toward the car he (or his colleague) inspect and the time taken to inspect the car. Overall, I think if one day my other car has problem, I surely will have them take a look Pros: Very honest and good people more

THERE IS NO BETTER!!! 5/9/2010

In the 23 years that I have done business with Carter's the work has ALWAYS been exceptional! Thru the years, I've purchased several used vehicles and this business not only checked it over to make certain it was a good car to purchase, I was given pointers on what needed replacing as far as parts and service. I was able to negotiate the price and drive away in a car that I was happy to have; no buyer's guilt here! Additionally, Carter's works on Imports & domestics and this prevents my husband & I from having to drive all over town for repairs! Did I mention the reasonable rates? I drive a Jeep and my husband drives a Mercedes; our cars are all treated the same there; the best & well cared for! Lastly, he & his crew are trustworthy and honest; thru the years, I've come to trust only Carter's, it was a waste 'checking anyone else out,' coupons & the like, these guys are all you need. I send all my friends to him; when you want and have the best, it's NOT a secret to keep! You'll NEVER go wrong here, I haven't in 23 years & counting! Pros: Great rates, only pay for work done, Imports & domestics Cons: NONE IN 23 YEARS OR SO!!! more

Best Automotive Shop In Austin 3/28/2010

I have a older Chevrolet S-10 Blazer I had taken it to several places before Carter's up in Austin. No one could duplicate the problems I was having, so time after time I was being towed in also more often. I had taken some repairs to Jake the owners of Carter's Transmissions along time ago and I was impressed on the quality of the repairs and the prices. When I called Carter's Jake was still there and he remembered me. I explained the problems and then I took the car up to Austin for repairs. Pros: Owner Super Friendly, Good Mechanics, Nice Manager more

This is the place to go! 11/11/2009

I have taken all my cars here when needed for the last 10 years. They are always honest with me, and WONT start working on it until they have explained all my options, prices etc. I have been to both locations, but I am closer to the North Store so I am more familiar with that. Great service, convenient, and NOT expensive at all. another major plus in this economy!!! Pros: they are honest Cons: none, well coffee would be nice! :) more

Such a good find! 4/5/2009

I have had the hardest time finding an honest mechanic in this town! The last time I took my car for an oil change at an area car dealership, they came back and told me I needed $1750 worth of work done. I took my car in to Carter's on a friend's recommendation, and turned out that half of it was bogus. I got out under $900 (and that included them changing my timing belt!). Pros: Honest, Fast, Competent more

thanks for being so honest and fast 9/12/2008

One day my car wouldn't start and I'm a DIYer when it comes to simple auto repairs, because in the past I've found that many mechanics cause more problems than they fix. So I went to Autozone with my battery, cables, and starter. I had them bench test all of these components to make sure everything was working properly. The first Autozone said everything tested good, but suggested I replace my negative battery cable as there was a section with extensive corrosion. So I did and went home put everything back together and the engine still wouldn't turn over. I took the same stuff to a different Autozone and they told me the same thing, everything is working fine. I told them that the first one told me that and asked them to test it again. With the same results, I finally got frustrated enough to just give up and let a mechanic work on it. After shopping around I found Carter's had the most positive reviews and they also offer free towing w/ work costing over $300. Pros: Honest, fast, reasonable prices more

Carters Transmission & Auto Repair 8/6/2008

The service at Carters was great. Found the problem and fixed it right away. I was not nickled and dimed to death. They were very reasonable. I would highly recommend them to anyone. They have my business.... Pros: Fast Service more

Trustworthy Mechanics! 8/2/2008

We've being using Carter's for 7-8 years. They did all the work on our '97 Villager, our '97 Chevy truck and now maintenance on our '06 Toyota. The Villager and the '97 Chevy are still in use thanks to the upkeep by Carter's over the years. Whenever we take a vehicle in they let us know what the problem is in a timely manner along with an estimate of the cost. They let us know what work is necessary now and what can wait. It's nice to have a mechanic you can trust. more

honest & fair. 4/5/2008

This is my first time to write a review but if their is one thing I get panicky about its finding a mechanic. These guys were no fuss and no hustle. I can't tell you how many times I have felt like mechanics were trying to side step and up-sell me into oblivion. I only needed one repair, and that is what I got. I will return for anything else I need and tell people I know. By the way I was also comforted by the fact that it didn't have that creepy corporate big toothed grin kind of attempt at honest, no pony show just a fair shake. Pros: old school. honest. more

honest to goodness great guys 3/28/2008

Just wanted to let everyone know that if you are looking for a good mechanic with honesty and integrity, look no further. They only fixed what needed to be fixed and did not try to stick it to me. Just good ol fashion honest service. They are giving the industry back a good name. Check em' out!!! Pros: honest, dependable service more
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Owner Message

  • With 2 locations to serve you, Carters Air Conditioning & Automotive Services is your complete one-stop auto repair shop in Austin, Texas. We have been providing quality automotive services for over 50 years. Our goal is to offer the most reliable, prompt...

Editorial

  • Detail-oriented car people work this Austin spot known for fast oil changes, transmissions, maintenance and more for domestic or import vehicles.

  • 6/20/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7am-5:30pm
  • Payments:

    Master Card, Visa, American Express, Cash, Discover
  • Neighborhoods:

    Brentwood - Highland, Highland

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