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Carroll Plumbing & Heating Co - Richmond, VA - Reviews page 1 - Judysbook
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Carroll Plumbing & Heating Co

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2512 W Main St
Richmond, VA 23220
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(804) 358-6322
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Reviews

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Best

Carroll Plumbing has consistently provided us and our customers top notch service and knowledgeable & reliable plumbing, gas and boiler work for many years. We can always count o...

Worst

Carroll had previously serviced the central AC in the home my husband I recently bought, so we had them come back out to do routine maintenance before the high-use summer season. ...

Carroll Plumbing is by far one of our most trusted and reliable trade partners. 5/12/2014

Carroll Plumbing has consistently provided us and our customers top notch service and knowledgeable & reliable plumbing, gas and boiler work for many years. We can always count on them to be a valued member of our team and we consider them to be the "best of the best". more

Great for both plumbing and heating and cooling needs 5/12/2014

We have used Carroll Plumbing for about 20 years and have found them to be top notch. Very responsive and knowledgeable. No need to call anyone else. more



Excellent service. Have used for over 20 years. 5/10/2014

Everything about Carroll Plumbing is excellent--from the person who answers the phone to the technician who comes to do the work, and they are always on time. They take care of all my furnace, water heater, AC and all plumbing needs. I wouldn't call anyone else. more

Service Contract Customer 5/8/2014

My HVAC technician is incredible – always answers my many questions. His has an old school work ethic that is simply not seen in today’s work environment. I trust him and his word. One of my friends wanted to try “his guy” I told him he was bat sh*t crazy! Girls, the only company I call is Carroll Plumbing and Heating Inc. for my HVAC & Plumbing repair and service needs. more

Does what you want done 5/6/2014

Carroll is not cheap, but it's not the most expensive in town, either. The real point is that the work is done by experienced people who arrive when they say they'll arrive, do the work efficiently with a minimum of mess and fuss, and stand behind the job. I've used them for thirty years, and the standard has remained high for all that time. more

Not cheap, but excellent work and good customer relations. 5/6/2014

I have had Carroll's people in to work on my aging hot water heating system and to replace the main water line into the house. They have always been fast, neat, and skilled, and have been more than happy to discuss what they were doing and why, what was needed to bring things up to code, and why they might not recommend some other work. They are not inexpensive, but that seems true of most plumbing work, and they deliver. They have also passed on opportunities to suggest additional expensive work that they probably could have sold to me, which I appreciate. more

Kitchen Remodel 5/6/2014

We were having our Kitchen remodeled and the company we hired uses Carroll Plumbing as a sub contractor. We were so pleased with the quality of work and promptness of the whole crew. David Brown was always eager to answer our questions, always left the work area clean and figured out some issues before we knew there were any. Great team and would highly recommend them. more

Plumbing Leak 3/11/2014

Yesterday you dispatched Kenny to repair a plumbing leak at my home. The manner in which he undertook the work was so unusual that I feel compelled to express my appreciation. Kenny explored all the areas surrounding the problem, prepared the work space to receive debris, kept me informed periodically of both the cost of the parts he was going to replace and his overall progress on the repairs. His manner was reassuring and professional. Both my wife and I remarked on his friendliness and the diligence with which he focused on his work. He departed with all areas he worked in looking spotless. If you ever have a need to assign someone to represent your company, Kenny would be the ideal candidate. He well deserves the admiration he earned from my wife and me and the respect we have for your company. more

Thank you 2/5/2014

I want to thank you for your service today. Charlie, and then Kenny, came to the house to unstop a very old upstairs bathroom sink drain. It took a long time (old, corroded iron pipes, I think) but they persisted and my drain is clearer than it has been since I moved in, ten years ago. They were pleasant, professional, and hard working, and I was most grateful for their work. While he was waiting for Charlie to finish his part of the job, Kenny replaced for me a big battery in a hard-to-reach place in my cellar. I'm 78 and reaching above my head is no longer fun, so this was more than helpful. It probably saved me a service call from another service provider and I am more than grateful for that kindness. I can't think that I have ever asked a service person to do something like that before -well outside the scope of their responsibilities - and definitely don't plan to make a habit of it, but I was very appreciative of his kindness and hope you tell him so. more

Friendly, but not thorough 7/16/2011

Carroll had previously serviced the central AC in the home my husband I recently bought, so we had them come back out to do routine maintenance before the high-use summer season. They said everything looked great. It turns out that they didn't clean the drain lines, nor did they clean the condensers outside. We've had multiple problems with the units since their ""maintenance"" was completed - some of the problems are actually attributable to their work. That said, the technicians were very nice and acted very professional - they just glossed over service issues that have ended up being problematic. more

Great Service Company 8/14/2008

Carroll is a first rate heating and air conditioning company. They do sales and repairs. their installers and repairmen are all very competent and cheerful. They can handle any plumbing, heating or air conditioning problem. more
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Additional information

  • Hours:

    Mon 08:00 AM-05:00 PM;Tue 08:00 AM-05:00 PM;Wed 08:00 AM-05:00 PM;Thu 08:00 AM-05:00 PM;Fri 08:00 AM-05:00 PM
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Fan - Oregon Hill - Carver, The Fan

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