When we put our house up for sale, we decided to change the carpet because the color we had was not popular and we wanted to make the house more neutral. Gary Chamberlain was a pleasure to work with. He brought samples, measured and gave me an estimate. He left me a sample to take to choose other items I wanted to match. I'm not sure if they even have a show room since their address is a post office box, but it was even better just to have him bring it to my house. We were very pleased with the final price and the professional and friendly way we were treated.