Ya know there isn't an option to rate below one star, this company doesn't even deserve a rating in my eyes. This company said that in 14 days my residence used 148,000 gallons of water for a 800.00 charge. When I called in to ask about the charge after not receiving the bill for two months, they told me that it was from a water leak in the front yard. I then kindly informed the woman that if I had a 148,000 gallon leak in my front yard that I would have a over 7 swimming pools in the front yard. I still have to pay 800.00 with no change in the charge. Definitely the worst company in Charlotte.