Very rude employees. Recently my daughter made a purchase and cashier rung up wrong amount and would not refund the overage. The merchandise was not taken out of the store-she found the mistake while I was being checked out. The ""person in charge"" said they didn't give refunds, she would have to take it merchandise. When I tried to explain that it wasn't a refund, it was a mistake, she told me in a very rude voice, ""I'm not talking to you, this is between me and this lady"". She told me to stay out of it. This was very embarrassing to be talked to like this in front of other customers.\r
Also, they let children play with the toys, resulting in them being strewn all over the aisles, making it unsafe as well as difficult to go down these aisles. I believie they let their employees bring their children to work, and use the toy dept as a babysitter. The other VV stores are not this messy.
Pros: Pretty good prices
Cons: Rude service, messy store