I came into this store and was greeted warmly by the associates, even though they were busy with other customers. Once they were free, they listened to me describe what I was looking for - and then went above and beyond to create the perfect look - even though I couldn't put it into words! I certainly wasn't dressed well (I just came from working out), and will definitely do ALL of my fabric and decorating jobs through this store. I recommended a friend (her tastes are COMPLETELY different than mine!), and they were able to create and customize her living room perfectly. Their prices are competitive, but their service is what won me over.