I can proudly say that I have been a customer at Caribbean Tan for the past 7 ? years, not only am I on the Caribbi bandwagon, but I?ve gotten my daughter, husband, son-in-law & a few of my close girlfriends to tan as well. Since it?s been under new management I?ve felt the place has improved drastically. When you walk in, just the way it looks, with its bright colors & immense amount of comfy seating arrangements, you?re already drawn in. It?s the most pleasant experience when you?ve been an avid customer for so many years & can walk in & the girls know your name by heart. I can honestly say that I have not once experienced, nor seen poor customer service. The girls are always smiling & happy to help. For the people who feel the need to be-little the staff, you should think before you speak. It?s prom season, so most tanning salons are very busy, so there?s a high possibility of a little wait or that a staff member is on the phone with a customer answering questions, or they are running around cleaning the beds & getting clean towels so the next person can go in; learn to have some patience & respect. I have nothing negative to say about this salon or it?s staff, but what I will say is don?t read the negative comments & automatically assume the worst, you don?t know until you try. On that note, I?m going to tan!