When first walking into Carenza in Brookfield, the bright coloring and unique music makes it a fun place to be. The large plasma screen TV's mounted on the walls in the lobby area plays different types of shows, mostly pertaining to top hair stylists and a few top fashion designers. The wide variety of hair products (Bumble and Bumble, my favorite, and Aveda products) make it easy for a person to waste time before waiting for their appointment. They also have a full makeup counter, a nail salon and waxing as well. Carenza's stylists exude large amounts of professionalism, but are also friendly and it is easy to form hair-stylist and client relationships. I have had two different hair stylists at Carenza and both are fabulous. It is extremely easy to communicate my ideas with them and they're always asking questions to confirm what exactly I want. The best part about Carenza (besides walking out and feeling like a million bucks) is the "blue room". Calming music, a soothing aqua / light blue wall and amazing massage chairs make it a wonderful place to have your hair washed. The stylist tops it off with a heavenly head massage.
I highly recommend my stylists, Erik or Rosa.
Pros: friendly staff, unique atmosphere, talented stylists, head message.
Cons: takes about two weeks to get in, depending on stylist. Expect to pay a little more for more experienced stylists.