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Carbuff's - Wausau, WI - Reviews page 1 - Judysbook

Carbuff's

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4301 Rib Mountain Dr
Wausau, WI 54401
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(715) 241-9090
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Main categories:

Car Wash

Related categories:

Automotive

Reviews

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Best

I've been taking my cars to CarBuff's for years and have never had one problem with any type of damage! The service has always been fast, friendly and reasonable!

Worst

Stopped at this place a few years back, during a long road trip, to have an oil change done on my Toyota Corolla. Figured it would be a quick, painless ordeal but the ensuing, ho...

Don't let 'em change your oil is all I can say 6/22/2014

Stopped at this place a few years back, during a long road trip, to have an oil change done on my Toyota Corolla. Figured it would be a quick, painless ordeal but the ensuing, horrifying, nearly disastrous cluster-fluff of mechanical ineptitude I witnessed has stuck with me for years and since become a running joke amongst family & friends to avoid this place at all costs. I should have known something was wrong when one of the oil techs asked me THREE TIMES what type of car I had....twice while he was underneath it. He kept thinking it was a Nissan Altima. The third and final time, as I stood in the bay quietly observing (I had my doubts by then) he seemed to be halfway through the service and he again said, "Okay, one more time, this is an Altima? No! Corolla, right?" as I nodded and again verified the make & model of my car. Which, I'd like to point out, was & still is one of the most commonplace vehicles on the roads in America. It's not like I rolled in to the place in a Merkur Scorpio or a DeLorean. But, I digress. So, they complete the job and I pay and I leave. Before I even hit the street, there's an unsettling "clunk" from under the car. Less than a minute later I'm at the stop light and my "low oil" light is on. I U-turn and come back, passing a big puddle of fresh oil and a new oil filter laying in the middle of their parking lot. I pulled back into the bay and informed the manager of the situation. Techs re-did the oil change, with the aid of a thick manual with Every Oil Filter Part Number Ever Made, and under the supervision of the manager. I wish I was kidding when I tell you the tech actually asked, ONE MORE TIME, the "Altima? No! Corolla?" question, with the manual in his hand. At that point the boss simply handed him the correct filter and the job was completed, correctly, the second time. I received a half-hearted apology and no form of compensation/discount. I shudder to think of my fate had the filter fallen off 300 miles later, instead of in the parking lot. more

Best Car Care Center 1/6/2011

I've been taking my cars to CarBuff's for years and have never had one problem with any type of damage! The service has always been fast, friendly and reasonable! more

Stay Clear if you don't want your vehicle damaged ! 5/16/2010

Bad: They charge high prices and when they damage your vehicle they say it's the fault of the vehicle manufacturer! This has happened to a lot of their customers with the same response from Carbuffs.. more

Carbuff's 8/2/2005

These guys do such a great job on your vehicle, you wish you could take it in all the time. They are kind of expensive, but as a treat to yourself and your car once in a while, take your car here. They don't miss any details at all, you car shines like it's brand new! They clean the inside and outside of your car to perfection. more
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